José Miguel Díez Cisneros

Experience

• 

  Telefonica I+D

  Jan 1999 - Jan 2004

  Senior Consultant

  Solution Designer & Tech Project Manager within the following areas:+ Security Access Control: AAA, RADIUS, DIAMETER+ Disaster Recovery & Business Continuity Plans: HA clusters, NAS/SAN and Backup Systems.+ Network Management: Fault Mgt / Performance Mgt

• 

  Ericsson

  Jan 2004 - Dec 2018

  Product Owner and Lead Architect for FMX.FMX (Fault Manager eXpert) is a set of services and applications for providing Automatic Event and Incident Management in ENM (Ericsson Network Manager).FMX provides the capability to define complex alarm correlation and enrichment based on alarm information, network element interaction or external data sources. This is translated into automatic troubleshooting and Root Cause Analysis (RCA) capabilities. In addition, the incident resolution procedure can also be automatically executed, or a Trouble Ticket or a Work Order can be automatically generated to the appropriate receiver based on issue type. Show less Product Owner and Lead System Architect for MATE (MSDP Automatic Troubleshooting Engine).MATE is an adaptation of NMX/FMX to MSDP for automating Incident Management across Ericsson's Managed Services GNOCs around the world.I drove the business concept, requirements gathering and system design. I coordinated 4 development teams (2 Ericsson teams and 2 external consultant companies) distributed along 2 countries. I helped to setup 3 automation teams for rule development in the India, Romania and Mexico GNOCs. I was in charge of stakeholder handling, 3PP agreements, FOA, product introduction and final competence transfer to Ericsson SDT organization. Show less

  • Technical Product & Portfolio Manager

    Jan 2018 - Dec 2018

  • Product Owner

    Sept 2014 - Jan 2018

  • Product Owner and Lead System Architect

    Oct 2012 - Sept 2014

  • Senior Solution Architect

    Jan 2005 - Oct 2012

  • Senior Solution Integrator

    Jan 2004 - Jan 2005
• 

  Toyota Material Handling Europe

  Jan 2019 - Jul 2019

  Senior Product Owner and Solution Architect

  Guiding the transformation from a hardware company into a software house.Defining the product architecture, methodologies and best practices.Driving automation development teams.

• 

  Spotfire

  Aug 2019 - now

  Senior Product Manager

  Responsible for the Spotfire Platform.Lifting Spotfire to the troposphere !!!