Adriano Goossen

Adriano Goossen

Trainee

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location of Adriano GoossenNew York, New York, United States

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  • Timeline

  • About me

    Senior Business Analyst | Product Owner | SAP | Product Analyst | B2B | eCommerce | ERP | Hybris | Agile | Jira

  • Education

    • Senai

      2011 - 2013
      Administração de Empresas

      Activities and Societies: Conceptual creation of companies for the organization of HR, Finance, Controllership and other branches. Accounting activities. Creation of complete events. Course focused on Business Management covering all Areas. Organizational planning was the most covered.

    • Universidade Federal do Paraná

      2013 - 2016
      Bachelor's degree Computer Systems Analysis

      Activities and Societies: - PHP system for election simulation (User interface and Management control) - Java system for pizza fast food - Java Web system for the university restaurant - Management control - Nutritionist control - Menus - Meals - MATLAB system using Genetic Algorithm concepts for image reading and assembly - Application of Business Intelligence to database This course provided a comprehensive overview of the latest technologies, including C, web development (PHP, HTML, and CSS), Java, Java WEB (JSP, JSTL, Servlets, and Web Services), and Artificial Intelligence in language using MATLAB. As a student learned to work with various databases such as MySQL, PostgresSQL, and Oracle for academic systems, gaining expertise in functions, procedures, and BD modeling. In addition, the course covered applications of Business Intelligence and UML… Show more This course provided a comprehensive overview of the latest technologies, including C, web development (PHP, HTML, and CSS), Java, Java WEB (JSP, JSTL, Servlets, and Web Services), and Artificial Intelligence in language using MATLAB. As a student learned to work with various databases such as MySQL, PostgresSQL, and Oracle for academic systems, gaining expertise in functions, procedures, and BD modeling. In addition, the course covered applications of Business Intelligence and UML documentation. By the end of this course, I got will have a strong foundation in modern technologies and tools used in software development. Show less

  • Experience

    • SMI Tecnologia e serviços

      Dec 2013 - May 2014
      Trainee

      - Customer Service- Maintenance and assembly of computers and laptops

    • Accenture Brasil

      May 2014 - Aug 2015
      ABAP Developer

      - ABAP programming language developing bachinput, forms, enhancements, reports, using EXITs, BADIs, SAP data dictionary, and applying SAP notes- Occasional developments in WebDynpro.- Technical go-live support- Write technical design documents and various documentation

    • Pelissari Gestão e Tecnologia

      Aug 2015 - Aug 2018

      - Participate in an SAP implementation project being responsible for implementing Vistex module- SD support team member handling over 25 customers. - Able to implement Z reports, order, delivery, transport, invoice, NF brasileira, Vistex processes.- Various specifications and coding of extractors for external systems, and reports joining ABAP knowledge to the SD module. - ABAP programming language developing bachinput, forms, enhancements, reports, using EXITs, BADIs, SAP data dictionary, and applying SAP notes- Occasional developments in WebDynpro.- Technical go-live support- Write technical design documents and various documentation

      • Business Analyst SD/Vistex

        Oct 2016 - Aug 2018
      • ABAP Developer

        Aug 2015 - Oct 2016
    • ExxonMobil

      Sept 2018 - Feb 2022

      Accomplishments:- Several improvements to the order creation process as SAP and eCommerce integration, price match, catalog visualization, order details design, and others- Led global team with developers, testers, and BAs in Brazil, Hungry, Thailand, and India.- Manage changes to eCommerce to consume microservices to order, delivery, and invoice process.Activities:- Work close to the business/customer to get their requirements and write the userstories description- Conduct the team to understand the user stories and discuss with them to maybesplit it or not.- Help the team to determine their deliverables and tasks- Prioritize work for the team according to the benefits, urgency, and cost Show less Accomplishments:- Led knowledge transfer of an entire support team (over 30 people) to a 3rd party, being responsible for 70% of the most critical process in the eCommerce for fuels and lubes- BA role in a project to decouple all real-time stock fuels functionality to a new technologies- Recognition award for being the most efficient Business Analyst in the support team. Able to solve the hardest incidents over years. In total impacted USD 1,5 mi +.Activities:Business Analyst SAP Commerce / Hybris in Agile Scrum and Kanban methodology- Work with incidents and be able to solve them at the process, data or code level- Design functional and technical documents for developers.- Delivery small projects as Hybris Upgrade, new integration features with SAP andvarious systems. Responsible also for delivering project (cutover plan and go-live) Show less

      • Product Owner

        Mar 2021 - Feb 2022
      • Business Analyst

        Sept 2018 - Feb 2022
    • Johnson & Johnson

      Feb 2022 - now
      Business Analyst

      Accomplishments:- Reduced 10k+ back orders impacting USD 350k+ per month by implementing an ATP Substitution functionality.- Reduced phone calls by 50% in US, Canada, and Brazil by leading several initiatives to improve communication between customers and businessContext:Activities: - Actively working with POs and Business stakeholders to gather requirements- Lead initiatives to innovate the b2b eCommerce- Prioritize items according to business's most urgent needs- Agile management life-cycle - Write User Stories (Acceptance criteria and Description), mockup screens, and some technical details - Groom/Present user stories with Dev team. - Support the development team during the development - Agile ceremoniesTools: - Jira- Roadmunk- Oracle Show less

  • Licenses & Certifications

    • Certified Development Associate - ABAP

      SAP