Jan Steffen

Experience

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  ConocoPhillips

  Jul 2002 - Jun 2010

  Lead Flight Attendant

  Supervised two full time flight attendants, and lead the executive recruitment process to find temporary replacements, when the situations such as maternity leave demanded it. I was responsible for creating and maintaining a week to week rotating flight attendant schedule, the flight attendants recurrent cabin training and approving vacation requests. Managed all food and beverage related to the aircraft. Including but not limited to, tracking and purchasing new inventory, organizing catering necessary for special flights, and act as the primary liaison to all vendors. As well as act as liaison between flight crew and senior staff. Ensured that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. Assist passengers entering or disembarking the aircraft. Announce and demonstrate safety and emergency procedures, such as, emergency exit locations, the use of oxygen masks, seat belts, and floatation devices. I answer passengers questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules and ground transportation. Show less

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  Air West Interiors

  May 2013 - Jul 2017

  General Manager

  • Spearheaded a new sales approach for the company. I personally traveled to allairports in the greater Houston area, in order to sell aircraft interiors to private aircraftowners and aircraft companies, which resulted in a 40% growth in annual sales.• Located, selected, and procured materials needed for aircraft interiors. This included,but wasn’t limited to, conducting purchase negotiations, identifying specific productsand materials on par with FAA regulations, and helping customers make selectionstailor-made to fit their personal desires and specifications.• Garnered a thorough understanding of the aviation product offering.• Performed sales floor work, such as greeting and assisting customers, with their aircraftinterior needs.• Created individual bids based on the aircraft, and the interior desired by the customer,as well as answered customers’ questions about products, prices, and availability.• Motivated and encouraged other company employees to adopt a more assertiveapproach in order to meet their sales goals. Show less

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  Kbb Real Estate

  Aug 2022 - now

  Real Estate Agent