Lucy Enright CGMA, ACMA

Lucy Enright CGMA, ACMA

General Manager

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  • Timeline

  • About me

    Senior Projects and Continuous Improvement Manager at IHG Hotels & Resorts

  • Education

    • The Chartered Institute of Management Accountants

      2017 - 2017
    • The Chartered Institute of Management Accountants

      2016 - 2016
      Advanced Diploma In Management Accounting
    • The Chartered Institute of Management Accountants

      2015 - 2015
      Diploma In Management Accounting
    • AAT

      2011 - 2014
      Diploma in Accounting Accounting and Finance
    • Harrow collage

      2001 - 2003
      A Levels
  • Experience

    • Spirit Group

      Feb 2003 - Apr 2007
      General Manager

      • People management• Control of a £500,000 business• Full business administrative duties • Complete risk assessments and health and safety checks• Full understanding and use of budgets, forecasting and profit & loss• Weekly stock takes• Managed the opening of an investment and new concept• Sales on wet, dry & sundry income

    • Orchid Group

      Apr 2007 - Dec 2008
      General Manager

      • People management• Control of a £500,000 business• Full business administrative duties • Complete risk assessments and health and safety checks• Full understanding and use of budgets, forecasting and profit & loss• Weekly stock takes• Managed the opening of an investment and new concept• Sales on wet, dry & sundry income

    • INTERTAIN Ltd

      Dec 2008 - Jan 2017

      • Full preparation and ownership of annual budgets and business strategy planning.• Managed and control the budget timetable, liaising with internal departments and external outsourced finance departments.• Preparation of investment and acquisition feasibilities and post analysis appraisals.• Review period management accounts, identifying trends and seeking explanations of key variances and making recommendations thereon.• Provide insight and analysis to identify profit improvement opportunities and operational inefficiencies and support the decision making of senior operational and commercial managers.• Finance lead for several strategic projects including remuneration, sales strategy implementation and adjusting existing processes in line with new legislation. • Developed Excel tools and reports to assist in achieving strategic goals and objectives, while maintaining controls on key financial areas. • Production of analytical tables and results summaries for inclusion in the period and board commentary for senior management.• Train, develop and mentor the Junior Financial Analyst. Show less • I have personally managed, monitored and controlled the company’s labour and sales forecasting, resulting in a significant reduction in the cost base. • Creation of models to analyse labour and identify inefficiencies, which also feeds into the budget process.• Developed an Excel model to analyse the drivers of sales performance during segmented trading hours. This is now used in contract negotiations with external suppliers and assists management teams with forecast preparations and building their business plans. • Acted as the finance lead for several internal strategic projects including remuneration, sales strategy implementation and adjusting existing processes in line with new legislation. • Assist in the preparation of the annual budgets and business strategy planning. • Developed Excel tools and reports to assist in achieving strategic goals and objectives, while maintaining controls on key financial areas. • Provide insight and analysis to identify profit improvement opportunities and operational inefficiencies and support the decision making of senior operational and commercial managers.• Production of analytical tables and results summaries for inclusion in the period and board commentary for senior management. Show less • Monitored food and liquor gross profit margins to ensure they were in line with agreed company targets.• Created and maintained all product information including cost prices, price changes, retail selling prices and any promotional pricing.• Analysed the company stocking procedures to ensure controls were in place and that policies and procedures were adhered to.• Investigated deficits and surplus on stock reporting and escalated to senior management and internal audit where appropriate.• Liaised with external stakeholders and internal departments to resolve queries and ensure payments were sent and received in a timely manner. Show less • Managed multiple food, liquor and expense accounts, including large retailers to independents. • Processing and verifying invoices through internal systems, corresponding and liaising with suppliers to ensure all orders, deliveries, invoices and price queries are dealt with as quickly as possible enabling invoices to be paid on time and correctly.• Liaise with internal audit to ensure all financial controls were followed and assisted with regular review of policies and procedures.• Ensured supplier payments were accurate and on time by completing statement reconciliations and paying the suppliers invoices through internal systems. • Reconciliation of bank statements, weekly sales, cash banking’s, card payments and venues expenses.• Variance analysis and reporting of weekly pretty cash expenses, cash and stock losses. • Prepare the accruals and prepayments for period end for the financial statements.• Creation of period end reports for the financial statements. • Update Excel spreadsheets for internal records and maintain filing systems for all financial documents. Show less

      • Senior Financial Analyst

        Jan 2016 - Jan 2017
      • Finance Analyst

        Feb 2014 - Jan 2016
      • Price & Product Coordinator

        Oct 2011 - Feb 2014
      • Accounts Payable Clerk & Cashier

        Dec 2008 - Oct 2011
    • Stonegate Pub Company Limited

      Jan 2017 - Jun 2018
      Senior Pricing Analyst

      • Manage and control Bi-annual outlet level pricing reviews, including performance and margin impact analysis.• Promotional modelling and analysis – liaising with marketing managers to give commercial and financial insight. • Full ownership of pricing all new liquor products including margin impact analysis. • Manage pricing projects including strategy changes and outlet brand movements. • Ad hoc outlet level pricing reviews with margin impact analysis. • Assist in price changes from the new legislation. Show less

    • IHG Hotels & Resorts

      Jun 2018 - now

      • Integral part of the CoE leadership team, driving strategic decisions & implementing change. • Recruit, lead and develop a high performing team of qualified & part qualified managers and analysts. • Point of contact for CFO’s, VPs and other senior finance stakeholders supporting the Commercial & Marketing functions at global level to deliver financial insight.• Performance excellence focused, ensuring the team delivers quality, timely and insightful analytics. • Oversee the planning, budgeting and forecasting, quarterly business review and reporting outcomes, liaise with Finance Business Partners to discuss financial performance to support decision making.• Recommend and implement improvements in processes, systems and procedures across CoE and wider Finance organisation.• Turned a disengaged team to highly driven & motivated team, with engagement scores doubling over 6-month period.• Upskilled & developed CoE India team, with an in-person 2 week visit to BSC office.• Successfully lead a Global team through the COVID pandemic and a restructure, whilst delivering continuous improvement projects and process efficiencies. Show less • Manage & develop analyst, including coordination & prioritisation of tasks, ensuring reliable & accurate output and drive performance. • Liaise with global stakeholders across multiple levels, including VP’s, Directors and Finance Business Partners. • Lead for the complex global loyalty program, including P&L management, quarterly forecasting, yearly budgeting and ad hoc analysis. • Representative of the social committee; organising charity & social events, bringing teams together & building a more cohesive working environment. • Managed 16 people through first 3 months of onboarding, including onshore training in Atlanta and working closely with external consultants Deloitte to ensure tight deadlines were achieved. • Appointed Chief of Staff for the CoE.• Helped set up Graduate program and delivery of Excel training. Show less

      • Projects and Continuous Improvement Manager

        Nov 2021 - now
      • Senior Finance Manager

        May 2019 - Nov 2021
      • Commercial Finance Manager

        Jun 2018 - Apr 2019
  • Licenses & Certifications