Mike Correa

Experience

• 

  United States Air Force

  Feb 1978 - Jun 2000

  Master Sergeant

  • Logistics and Production superintendent for fleet of F-15 fighter aircraft. (3 years)• Instructor/ Advisor for improvement initiatives and organizational strategic plans. (5 years) • Led and trained personnel. Chaired daily production meetings. Conducted performance counseling and authored evaluation reports. (15+ years) • Troubleshoot and repair electronic systems on unique test aircraft. Held Top Secret (SBI) Security Clearance.

• 

  Thomas Jefferson National Accelerator Facility

  Jan 2001 - Jan 2004

  Technical Intern

  • Web development for beam accelerator safety systems subject matter experts. • Electronic design and installation work in a world-class research laboratory. (3 years)

• 

  City of Hampton

  Sept 2005 - now

  Manage enterprise applications for the city with a team of software developers and system analysts. Project lead for numerous city endeavors to include the development and maintenance of software environments for Revenue, Taxes, Payroll, New Hires, Citizen Contacts, and other projects. One recent project I managed includes the implementation of a Salesforce CRM for the city's 311 Citizen Contact Center. The Salesforce CRM is now integrated with our Public Works' work order system, Lucity. This project is complete and its success has evolved into the need for an additional integration of a mobile application to allow citizens to make service requests from a web portal or mobile device. We have also integrated the CRM with a chat application to allow citizens to make service requests through chat sessions. Show less

  • Solutions Development Manager

    May 2011 - now

  • Solutions Development Coordinator

    Nov 2010 - May 2011

  • Database Support Specialist

    Nov 2007 - Nov 2010

  • Applications Development Intern

    Sept 2005 - Nov 2007