Mike Correa

Mike Correa

Master Sergeant

Followers of Mike Correa67 followers
location of Mike CorreaNewport News, Virginia, United States

Connect with Mike Correa to Send Message

Connect

Connect with Mike Correa to Send Message

Connect
  • Timeline

  • About me

    Solutions Development Manager at City of Hampton

  • Education

    • Thomas Nelson Community College

      -
      AAS Software / Database Development
    • Thomas Nelson Community College

      -
      AS Social Science
  • Experience

    • United States Air Force

      Feb 1978 - Jun 2000
      Master Sergeant

      • Logistics and Production superintendent for fleet of F-15 fighter aircraft. (3 years)• Instructor/ Advisor for improvement initiatives and organizational strategic plans. (5 years) • Led and trained personnel. Chaired daily production meetings. Conducted performance counseling and authored evaluation reports. (15+ years) • Troubleshoot and repair electronic systems on unique test aircraft. Held Top Secret (SBI) Security Clearance.

    • Thomas Jefferson National Accelerator Facility

      Jan 2001 - Jan 2004
      Technical Intern

      • Web development for beam accelerator safety systems subject matter experts. • Electronic design and installation work in a world-class research laboratory. (3 years)

    • City of Hampton

      Sept 2005 - now

      Manage enterprise applications for the city with a team of software developers and system analysts. Project lead for numerous city endeavors to include the development and maintenance of software environments for Revenue, Taxes, Payroll, New Hires, Citizen Contacts, and other projects. One recent project I managed includes the implementation of a Salesforce CRM for the city's 311 Citizen Contact Center. The Salesforce CRM is now integrated with our Public Works' work order system, Lucity. This project is complete and its success has evolved into the need for an additional integration of a mobile application to allow citizens to make service requests from a web portal or mobile device. We have also integrated the CRM with a chat application to allow citizens to make service requests through chat sessions. Show less

      • Solutions Development Manager

        May 2011 - now
      • Solutions Development Coordinator

        Nov 2010 - May 2011
      • Database Support Specialist

        Nov 2007 - Nov 2010
      • Applications Development Intern

        Sept 2005 - Nov 2007
  • Licenses & Certifications