Chip French

Experience

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  TeleTech

  Oct 2003 - Apr 2009

  Customer Service Supervisor

  Supervise 31 employees in a customer service call center * Delivering superior customer service to all customersDelivery Service Coach - Teletech * Trained and advised 30-40 agents in a Customer Service environmentPreferred Customer Associate (phone agent) - Teletech * Assist customers in resolving problems* Taking ownership of customers problems and working toward a satisfactory resolutionPCA Trainer - Teletech * Assisted the Training Department during periodic peak seasons (worked as needed)* Trained new hire agents on shipping, filing claims, tracking, and every aspect involving shipping through UPS Show less

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  THE DAILY GRIND

  May 2009 - Aug 2009

  CookCook

  Overall operationsCulinary Arts Program (Education)

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  Greenville Technical School

  Jun 2009 - Dec 2010

  Pastry Chef

  Formal training to become a Chef Overall GPA, 3.62Servsafe Trained, Nationally CertifiedTIPS Trained, Nationally CertifiedEtiquetteFront of the HouseTraining to be; Menu Planning & DevelopmentBake shop, I & IIPurchasingCake decoratingHospitality LawProduction I & IIBuffet

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  PASCAL'S CAFE & GRILLE

  Jan 2010 - Mar 2010

  Chef Apprentice

  Supervisor in a (predominately) French Cuisine RestaurantSupervision of 4 "back of the house" kitchen staffSupervision of bar and front of house employeesLine Cook

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  The Catering Cru

  Jun 2010 - Mar 2011

  Sous ChefCatering companyResponsible for cooking, cleaning, supervising (shut downs) for an event center • Supervisor in a catering company• Supervision of “back of the house” kitchen staff• Supervision of prep-cooks and line-cooks• Line Cook Supervisor in a catering companySupervision of "back of the house" kitchen staffSupervision of prep-cooks and line-cooksLine Cook

  • Sous Chef

    Jun 2010 - Mar 2011

  • Sous Chef

    Jun 2010 - Mar 2011

  • Sous Chef

    Jun 2010 - Mar 2011
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  Carving ice sculptures

  Jul 2010 - now

  Ice Sculpturer

  Set up and presentation of ice carvingsDevelopment and design based on ideas from the customer

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  Ice Age Hilton Head / Savannah

  Mar 2011 - now

  Owner

  Exclusive to the Savannah, Hilton Head, Bluffton, Beaufort area is your own personal Ice Sculpturer! You can capture your event in Ice! We will make it personal and memorable for you and your guests! Let your company get noticed by accentuating your event in Ice! Our artists can design, create and deliver your creation so your guest will marvel at the extra thought you placed on their or your event! We are exclusive distributors for Brian Connors, Ice Age Charleston

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  ICE AGE of Hilton Head Island

  Mar 2011 - now

  Ice Sculpturer

  Create and carve ice sculpturesSet up and present ice carvingsDevelop and design sculptures based on ideas from the customerICE AGE of Greenville

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  Signature Flight Support

  Mar 2012 - now

  Oversee the operations of the FBO, accounting, payroll, Manage 4 Leads and a total of 15 Employees. Customer Service, fueling, towing, completing FMS (accounting), managing, overall operations

  • Duty Manager

    Aug 2015 - now

  • Line Service Technician, Lead

    Mar 2012 - now