Gheorghe Camelia Alexandra

Experience

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  Teleperformance

  Oct 2016 - Aug 2017

  Customer Support Specialist
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  Teleperformance

  Nov 2018 - Jul 2019

  Customer Support Specialist

  Relations with clients by phone/chat/email in Spanish in order to solve technical problems.Communication and consultation in English with specialists in solving difficult problems.Working with the Omega operating system

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  Sapina Services

  May 2020 - Aug 2020

  Phone Operator sales

  The brokerage company deals with investments on the financial market, more precisely on the stock exchange. I was part ofthe Conversion department of the company where I had the following duties: brief presentation of the company and the shareswhich the client must carry out in order to operate on the financial market in English and Spanish, making asummary so each client could understand exactly what is the path in the stock market and what it includes,persuading the client to open a personal account within the company, which consists in depositing an amount of money so hecould start the experience in the financial field, setting up phone appointments with clients for more informationrelated to the financial market that had to be respected and noted in the company's schedule. The last steps that had to be completed werethe following: attaching the questionnaire completed by the customer after depositing the minimum amount and attaching two documents thatto prove the identity of the client and his residence. Show less

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  Hewlett Packard Enterprise

  Jul 2022 - now

  Order Management Specialist