
Timeline
About me
Director | Product Management | Urban Forests, Co2 Capture, NBS
Education

Cmiig
2013 - 2013Workshop negotiation
Crea genève
2017 - 2020Master in business innovation administration, management and operationsGraduation Thesis: Urban AgriTech (IoT & Cloud Services).Hands-on actively learning: Design Thinking, CX, Agile Product Development, Lean Value Proposition, Entrepreneurship, Business Development, Growth Hacking, Corporate Strategy and Innovation. Software Dev. Scrum, Canavan. Blockchain & cryptocurrencys, Python & Java notions of programming.

Universidad nacional de córdoba
1990 - 1997Bs in product design engineering (260 ects) design, product development, production engineeringGraduation Thesis:Intelligent urban solid waste collection system.(with honours)

National college of ireland
2005 - 2006Higher diploma in science in computing (60 ects) computer science in e-learningGraduation Assignment: Customer Support Agent AI Powered e-Learning Solution.Computing School at National College of Ireland is one of the largest in Ireland with strong strengths in Data Science, Cloud Computing, Cyber Security and Software Development.

Massachusetts institute of technology - sloan school of management
2017 - 2017Certificate innovation of products and services: mit’s approach to design thinkingFinal Assignment: MyCare App - To give patients and doctors a means to make health consultation personalised; with alternatives; to make traditional health service more efficient and reassuring.
Experience

Universidad nacional de córdoba
Mar 1995 - Mar 2002Faculty lecturerLecturer in Product Design and Product Manufacturing Technology and Logistics.Responsible for 100 students per academic year.

Blink design
Feb 1999 - Dec 2001FounderDesign and marketing of sign systems, multimedia kiosks and interactive games for banking, marketing and software development companies.

Universidad blas pascal
Mar 1999 - Mar 2001LecturerTechnology in Interior Design

Harriague + asociados
Nov 2000 - Dec 2001Web & product designerWeb & User Interfaces Design for H&A Proprietary Software

Xerox
Jan 2002 - May 2017- Change agent in a mission to drive Xerox Solution's to disrupt the market with an innovative hybrid PaaS SaaS offering.- Lead the deployment of more than 12 cloud solutions & services in: LATAM, Central Europe, Middle East and India.- Lead the migration of LATAM in-country Service Centres (more than 4000 key customers assets) to the new regional IoT Support Centre (estimated savings $240K/year).- Created the Xerox Service Design Community of practice and trained the Sales and Service Delivery teams.- Supported the Strategic Bid Centre Team for North America, Europe and Asia-Pacific regions with annual deal capture worth $672M. (More than 50 solution reviewed per year.) Show less Promoted into a cross-functional Innovation role to lead Country Direct & Indirect Services Modernisation Programs B2B & B2C.- Managed C-Level customer relationship of eight primary strategic accounts.- Developed a robust innovation pipeline TCV $8M in managed print, business process and communication management services.- Helped stabilise accounts at risk worth $6M by re-engineering Service Delivery process with IoT Service data.- Secured renewals worth $4M with a brand new "state of the art" IoT smart support offering.- Implemented state of the art automation program for pro-active service and supplies dispatching.- Reduced SLA response time from 2 days to 4 hours reaching combined operational savings estimated at $120K plus a year. Show less Lead Due Diligence assessment, design and Implementations of Fortune 500 B2B managed services contracts. Actively participated in all stages of the outsourcing process from bidding through the transition to implementation and handover to delivery.- Lead due diligence activities across multiple sites & countries.- Responsible for needs assessment and mapping business requirements across geographies- Accountable for the output design, transition and implementation.- Worked with commercial and finances teams on the development of TCOs, business case and price reviews. Show less
Global Solutions Manager, Services Architect - Bid Support
Jul 2015 - May 2017Services Modernization Lead
Jun 2013 - Jul 2015Service Delivery Manager, Associated
Apr 2011 - Jun 2013Project Coordinator EMEA
Jan 2005 - Sept 2011Customer Support Executive, Major Accounts
Jan 2002 - Jan 2005

Crea - omnes education
Apr 2017 - Jan 2019Master's student - mbiEducation and paternity sabbatical. I was eager to continue studying to advance my career and my clients. Therefore, taking advantage of our relocation in 2017 from Argentina to Switzerland, I devoted myself to successfully completing a 120 EU credits, Master's in Business and to raising our young children.

Deligrow
Mar 2018 - nowFounder & directorDigital Nature Transformation.To understand, protect and regenerate it.

Humanblink innovation
Jul 2019 - nowFounder directorTogether with our partners Swisscom, Sensoterra, TagoIO, Tektelic and Akenza, we make urban green spaces more sustainable and an opportunity to learn how to preserve the planet.- Lean enterprise with continuous value creation.- Solutions hybrid PaaS & SaaS solutions with full value flow to the customer and end users.- Minimum up-front investment ensuring instantaneous ROI.
Licenses & Certifications

User, document, device and workflow analytics, consultancy training program
Newfield itMay 2015
Revenue storm demand creation and capture
Revenue stormAug 2013- View certificate

Lean six sigma yellow belt
XeroxJan 2006 - View certificate

Business analysis: the skills and competencies of effective business analysts
PluralsightAug 2025 - View certificate

Aws cloud technical essentials
Aws training onlineAug 2025 - View certificate

Devops, cloud, and agile foundations
IbmSept 2022 
Streamline xerox partner print services sales program
Gazing performanceJul 2014
Smart building course (mooc) by the smart building alliance (on-going)
Conservatoire national des arts et métiers
Aws certified solutions architect (on-going)
Aws training online
Kamstrup nb-iot remote meter reading: end-to-end solution with advanced data analytics.
KamstrupJan 2025
Honors & Awards
- Awarded to RETTAROLI GavardoHonours Club Winner Xerox Swizerland Feb 2010
- Awarded to RETTAROLI GavardoCustomer Satisfaction Pin Level 1 Xerox Switzerland Feb 2008 For the exceptional work and contribution to the customer satisfaction on the World Health Organization Account.
- Awarded to RETTAROLI GavardoGlobal Delivery Centre Reward & Recognition Xerox Europe Nov 2007 For the significant contribution and exceptional work during the World Health Organization Due Diligence, Transition and Implementation.
- Awarded to RETTAROLI GavardoGlobal Delivery Centre Reward & Recognition Xerox Europe Mar 2004 For significant contribution to the customer satisfaction.
Volunteer Experience
Organising Committee - Veterans
Issued by Nyon Rugby Club on Aug 2023
Associated with RETTAROLI GavardoCo-Founder
Issued by Club d'Echecs de Bellevue on Jun 2023
Associated with RETTAROLI GavardoVolunteer
Issued by Pro Natura on Jan 2022
Associated with RETTAROLI GavardoMentor
Issued by Hatch CoLab on Sept 2020
Associated with RETTAROLI GavardoEducator Support
Issued by pop e poppa on Aug 2017
Associated with RETTAROLI GavardoCommunity Volunteer, Xerox CSR Program
Issued by Fundación Caminando Juntos - United Way on Jul 2014
Associated with RETTAROLI GavardoCampaign Volunteer
Issued by Amnesty International Ireland on Jan 2004
Associated with RETTAROLI Gavardo
Languages
- frFrench
- itItalian (b2)
- spSpanish
- enEnglish
- geGerman
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