Experience

• 

  Uab baltic aviation academy

  Jul 2013 - Sept 2013

  Trainee
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  Ar baltic medical

  Jan 2014 - Jan 2015

  Sales manager, client relations representative
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  Uab idioma

  Aug 2014 - Oct 2014

  Course coordinator assistant
• 

  Vilnius vocational school of railway transport and business services

  Dec 2015 - Sept 2016

  Communications specialist
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  Skandia in lithuania

  Jan 2017 - Oct 2018

  I have completed three months of Swedish language courses and reached the B2 language levelOrganized process optimization activities for the Insurance Department teamUsed LEAN methods inside the company and team, moderation of WorkshopsOrganized the strategy of communication in social media, internal company events, developed employee motivation programs (member of Employer Branding Committee)At the same time, I was also responsible for the administration of Insurance and Pension Processes. Show less

  • Process Optimization Specialist

    Jan 2018 - Oct 2018

  • Insurance Junior Specialist

    Jan 2017 - Oct 2018
• 

  Intrum

  Oct 2018 - Oct 2019

  Swedish speaking invoicing specialist/risk management driver

  • Managing different types of payments: outgoing, unplaced, overpayments, etc.• Investigating incoming payments, handling invoice returns• Doing daily reconciliations for 6 various currencies• Analyzing and initiating systems’ and processes’ improvements/changes• Initiating Risk Management activities, workshops• Handling email requests

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  Dxc technology

  Oct 2019 - Apr 2024

  Professional it trainer (swedish speaking)

  *Conducting training courses, both on-site and on-line.*Preparing training plans and assisting in developing and preparing training materials such as manuals, handouts, instructor guides and visuals.*Creating the knowledge base instructions, updating the existing ones*Gathering and summarizing course evaluations to provide data for the management to determine effectiveness of training sessions.*Organizing and conducting employee knowledge testing and professional development.*Planning the training strategy and processes for 3 different Scandinavian clients, managing the required documentation*Assisting agents with difficult cases, if needed - involving the resolver teams Show less

• 

  Teltonika energy

  Mar 2024 - now

  Coordinator of certification and technical documentation