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Michael Hughes

Michael Hughes

Managing Partner

Followers of Michael Hughes351 followers
location of Michael HughesGreater Philadelphia

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  • Timeline

  • About me

    Talented Operations Director • Strategic Planning • Operational Excellence • Leadership Development • Financial Acumen • Change Management • Team Building • Performance Metrics • Customer Experience

  • Education

    • University of North Carolina at Greensboro

      1997 - 1999
      Bachelor's degree Food and Nutrition Sytems

  • Experience

    • The Melting Pot Restaurants

      Jan 2006 - Sept 2019
      Managing Partner

      Manager Training Store- Culinary Test Kitchen- Regional Operator of the Year 5 times- Franchise of the Year Award Winner

    • Chickie's and Pete's

      Jan 2020 - May 2024
      General Manager / Operations

      Corporate Training Store for Management- Culinary Development-New Operational Systems Roll Outs

    • Landry's

      May 2024 - now
      Operations Specialist

      - Reduced Food and Beverage costs by 5%, effectively aligning with industry standards, through the strategic introduction of improved ordering and inventory management practices. - Drove a strategic initiative that successfully generated a remarkable 20% increase in monthly revenue through targeted market expansion strategies and innovative product launches. - Achieved an impressive 85% boost in customer satisfaction ratings by expertly spearheading a comprehensive training program meticulously focused on frontline staff excellence. - Enhanced operational efficiency by 35% through streamlined processes and automation. - Identified critical key opportunities for process improvements in onboarding, staff development, and best practices to enhance organizational performance sustainably and effectively. - Cultivated strong vendor relationships to enhance procurement and marketing strategies. Show less

  • Licenses & Certifications

    • ServSafe Food Handler

      SERVESAFE LTD
      Aug 2023

    • G I G Certified

      Gluten Intolerance Group (GIG)

    • ServSafe Alcohol

      SERVESAFE LTD
      Aug 2024

  • Honors & Awards

    • Awarded to Michael Hughes
      Regional Operator of the Year The Melting Pot Mar 2016
    • Awarded to Michael Hughes
      Regional Operator of the Year The Melting Pot Mar 2014
    • Awarded to Michael Hughes
      Regional Operator of the Year The Melting Pot Mar 2012
    • Awarded to Michael Hughes
      Regional Operator of the Year The Melting Pot Mar 2010
    • Awarded to Michael Hughes
      Franchise of the Year The Melting Pot Oct 2008
    • Awarded to Michael Hughes
      Regional Operator of the Year The Melting Pot Mar 2008