Braden Spencer

Experience

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  Bank of America

  Jan 1999 - Jan 2008

  Branch Sales and Operations Manager

  - Led daily branch operations for a 35-person team, providing direct oversight to nine loan processors while performing staff recruitment, development, and retention strategies, as well as monitoring for top productivity and efficiency. - Successfully managed monthly branch P&L’s, sales production quotas, and processing turn times, resulting in competitively positioning the branch as one of the largest and most productive offices in the company.- Achieved very low turnover ratio of less than 10% for each consecutive year during tenure by cultivating lasting relationships with employees through frequent motivation and engagement. - Interviewed, mentored, and supervised a staff of over 35 associates; developed personalized, strategic training and development tools to increase their potential and turned under-producing individuals into record-breaking team members.- President's Council Award Multiple Years. Show less

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  Springboard Solutions

  Jan 2009 - Jan 2011

  Mortgage Counseling Sales Manager

  - Assumed sole responsibility for training and managing 30+ housing counselors on overcoming obstacles and issues by accurately performing clients' needs assessments.- Strategically coached and mentored staff on effective representation, negotiation, and closing techniques needed for all customer interactions and transactions. - Played an integral role in assisting with the ground-level infrastructure development for the sales/counseling department responsible for $2B in consumer assistance through federally funded programs. Show less

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  Promontory Financial Group, an IBM Company

  Jan 2011 - Jan 2013

  Underwriting Manager/Senior Financial Analyst

  - Led a performance-driven team to exceptional results, exceeding sales goals and all performance benchmarks by 110-120%.- Directed underwriters and quality control analysts in performing financial analysis, utilizing strategic planning and financial expertise to provide winning solutions while continuously improving operational processes.- Correctly identified service errors and opportunities for improvements to processes, controls, and technology systems.- Implemented and trained 50+ employees on complex income calculation and program-specific waterfall tools.- Encouraged employee development via teambuilding strategies, direct mentorship, and guidance on overall project goals and performance expectations Show less

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  Coventry Homes

  Aug 2014 - Aug 2020

  Sales

  - Communicated with agents, sellers, buyers, attorneys and mortgage officers in the selling process. - Worked with clients to provide advice and other helpful services.- Marketed services to a wide variety of consumers to educate on the benefits of home ownership and to show prospective clients different types of properties to meet their individual needs.

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  Mortgage JV (Joint Venture)

  Aug 2020 - Apr 2024

  Senior Loan Officer

  - Holds active licenses in ten states, with pre-licensing completed in eight additional states. - Closed over $22 million in loans during 2022, emerging as the top volume Loan Officer within the Mortgage JV. - Showcases a distinguished track record, with a cumulative loan origination value exceeding $50 million from 2020 to the present

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  D.L. Evans Bank

  Apr 2024 - now

  Vice President/Producing Sales Manager

  - Responsible for managing loan officer production quotas and maintaining personal production goals and targets.- Assisted mortgage production staff in building outside relationships with real estate agents, service organizations and community leaders to help foster increased business productivity.- Collaborated with underwriting and closing to ensure quick and efficient closing for all clients and completed follow-up activities to measure transaction satisfaction.