Agustin Magallon, MBA

Experience

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  Sears Holdings Corporation

  Jul 2000 - Sept 2012

  Assistant Store Manager

  Responsible for the overall profits of a 30 million dollar retail store. Develop and train a sales staff of over 100 employees. Develop floor plans to maximize sales. Payroll and Human Resource experience. Develop and implement SMART action plans to improve overall profits of the retail store.

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  Hollywood Video

  Sept 2011 - Jun 2012

  Assistant Store Manager

  Overall profitability of the store, employee payroll, customer service, inventory management, and overall sales

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  Enterprise Rent-A-Car

  Oct 2012 - Jul 2020

  Branch Manager

  Coaching and developing future leaders in the industry. Developing a sales culture to improve the overall profitability of the branch. Logistically support and maintain over 300 vehicles in fleet, to ensure safety of our customers. Manage payroll of the branch and work in conjunction with human resources to interview and hire new management trainees.

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  Chiquita

  Jul 2020 - Jun 2022

  Port Operations Superintendent

  Increase Dray and Fleet linear relationships with GWF, Ryder, Channel Islands, and Big Foot Logistics. Developed relationships with Port America, to develop cost saving initiatives to reduce port operations cost by 10%. Developed relationships with export partners in MXZLO, MXPMD, and GTPRQ to improve logistics, and vessel loading and unloading processes. Created Vessel load plans, operational plans, x-dock plans, using multiple operating systems that include, MCS, LRP, VAP, and Microsoft Office Suite. Show less

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  Xenon Freight Solutions

  Jun 2022 - now

  Customer Service Operations Manager

  Manage the FCL drayage brokerage Customer Service/Operations staff Organize workflow, set priorities, monitor activity, and ensure completion of work. Maintain a network of fully insured and compliant drayage providers sufficient to meet customer demand. Act as escalation “point of contact” for customers and vendor concerns and opportunities. Assign workflow for operations staff, ensuring coverage for all time zones across the US. Work closely with staff to ensure operational questions are answered timely and procedures are optimized. Establish exception reports to address and improve operational efficiency Show less