Viral Joshi

Experience

• 

  Gridstone Research

  Jun 2008 - Apr 2010

  JRA

  Gridstone Research is a research services company that provides superior technological research data analytics to various clients like investment banks, asset managers, brokers etc. Functional Responsibilities: Research Operations:o Extraction and Management of financial and operational data from earnings releases, management conference calls and other events of assigned companies (~210).o Initiate the coverage of new companies using Gridstone Research platform and Provide Client specific requirement from broker reports.o Ensure completion of assigned task supported with Quality check within the given dead line. Team work:o Discuss with peers & team leaders regarding company’s Quarterly performance and higher research concepts like GAAP statements & operational line itemso Co-ordinate & help other colleagues in spare times for timely completion of their backlog.Significant Accomplishments: Appreciated for ensuring process and productivity improvements of the company assignments, adhering to the given deadlines Show less

• 

  Morningstar

  Jun 2010 - now

  • Managing a team of 60+ analysts and 5 leaders including managers across AU and UK shift• Accountability of production and utilization of resources with proper planning and quality mindset.• Acts as main point of contact/manager for entire team for all questions, comments, and concerns. • Domain exposure on public company fundamentals and various reports of public companies listed across stock exchanges.• Sets goals and priorities for the Team Leads and researchers in consultation with the Director and ensures performance standards are consistently met or exceeded.• Tracks, measures, and reports on agreed daily, monthly, and quarterly metrics to all stakeholders.• Provides coaching, mentorship, and training to others on the team as appropriate and according to the specific needs of the individual and the group. • Form a strategy for resource alignment and utilization as per company wide key initiatives prioritized and create a smooth change management journey for team members.• Create a Project Plan for key initiatives in the team and drive the execution as per the set timeline while managing risks and challenges with people, process, product and technology. Show less • Managing a team of 34 analysts and 5 team leaders across AU and UK shift• Track and share Process performance via Dashboard, Operation metrics and Morningstar Process Health Check-up framework.• Liaison with other teams to drive Quality / Efficiency improvements Projects.• Perform personnel related activities such as hiring, scheduling, performance appraisals.• Motivating the team to achieve high standards and KPI targets through Goal setting, feedback, performance management, Praise team members and creates a positive working environment. Show less Functional Responsibilities:• Manage client SLAs For Australia Equity Data operations by ensuring goals relating to Turn-around-time and Quality are met on Monthly basis.• Goal setting, feedback, performance management and team development.• Track and share Process performance via Dashboard, Operation metrics and Morningstar Process Health Check-up framework.• Co-ordination with Technology team to drive efficiency in process by way of ideas generated through daily/weekly Huddles and KPI/Metrics. • Liaison with other teams to drive Quality improvements Projects, Effective documentation and define Internal Audit standards.• Be a part of Independent projects. • Perform personnel related activities such as hiring, scheduling, performance appraisals.• Motivating the team to achieve high standards and KPI targets. Praise team members and creates a positive working environment Show less Functional Responsibilities:• Acted as a key contributor in process transition by working on various elements like project plan, pre-requisites, training schedule, post training performance, handover and sign off.• Responsible for getting financial and non–financial data of Australia and New Zealand companies updated with the help of team members as per defined SLA.• Preparing daily workloads for a team of 15 analysts & co-coordinating the daily allocation of work. Daily tracking and follow up on backlog status and timeliness goals. • Handling client enquiries and provide satisfactory reply with current process capabilities. • Study product level calculation methodology and process flow.• Working towards Process certification (level 1) and documentation of SOP.• Follow up with Technology team for enhancements and validations to be implemented.• Training of junior and new staff. Show less Functional Responsibilities:• Handling tickets received from internal as well as external client of the company; thereby responsible for status update, data fixes wherever required, analyzing trends of error and providing logical explanation to questions asked for. Sending Bi-weekly summary report of tickets received entailing nature of tickets, defect cases and client distribution.• Internal and External Audit: Being a part of Audit, main tasks undertaken is verification data points selected under Audit, creating framework for Audit by way of documentation of Line items meaning and reporting style, reconciliation of Audit results, conducting comprehensive audit and audit of already audited files of Internal Auditors.• Standardization of collection policy of different markets based on Audit results, tickets received and queries raised by Data Analysts.• Preparing Policy Memos – outlying collection methodology, importance of data points and Impact on Data Analyst due to change in current practiced being followed while processing file.• Proposing New Quality Checks (QC) rules for collection platform (MEDS, NFS) based on error encountered & for preventing quality of data. • Working on UK client file delivery which involves ensuring smooth set up for timely and efficient data delivery on daily basis to UK clients.• Handling floor queries, providing quick refresher cession on common areas on confusion, responsible for mentoring a collection team so assigned, providing training on templates & collection system. • Providing enhancement suggestions and improvement logic in various systems to bring the process flow accurate and helps in making system user friendly. Show less Functional Responsibilities:o Worked upon setting up the collection platform which required working closely with technology team, conducting testing and sharing results, specifying requirements from collection perspective.o Maintaining data base of company under coverage spread across different sectors.o Assuring quality of data captured from financial reports of the companies by way of maker- checker concept including keeping track of important events occurred in such companies.o Backlog clearance from time to time & in phased out manner.o Defining line items for operational matrix across industries.o Providing system enhancement suggestions which can make process better.o Mentoring team of 4-5 people for queries raised and help them understanding what is expected from them through regular feedback.o Part of ‘Management Development Program’ (MDP) in Corporate action process Significant Accomplishments:• Received ‘Best Employee of the Quarter award’ for 1st quarter of 2012.• Recognition and appreciation for Setting up ‘Corporate Action Process’ in Mumbai Office.• Regular appreciation, positive feedback and motivation from team leader for hardwork and efforts being put in day-to-day work. 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  • Associate Director of Operations

    Apr 2024 - now

  • Senior Manager

    Jan 2020 - now

  • Manager

    Oct 2017 - Dec 2019

  • Assistant Manager

    Oct 2015 - Sept 2017

  • Team Leader

    Jul 2014 - Oct 2015

  • Quality Analyst

    Jan 2013 - Jun 2014

  • Sr.Data Analyst

    Jun 2010 - Dec 2012