Riddhi Jajoo

Experience

• 

  Axis Bank

  Sept 2016 - Mar 2019

  Assistant Manager [Transaction Banking]

  • Managed and nurtured a portfolio of 150 corporate clients of a strategic Branch, providing Business Banking, cash management, and working capital solutions. Successfully acquired new corporate clients, expanding the bank's client base and driving revenue growth.• Identified and onboarded new-to-forex clients, conducting thorough profiling to ensure compliance adherence while providing guidance and support to facilitate their activation in the forex transactions• Recognized potential SME leads and coordinated with relevant teams for transfer and disbursement of loans. • Responsible for maintaining strong, positive relationships with clients by understanding their needs, providing excellent service, and ensuring their satisfaction with the company's products or services Show less

• 

  Kotak Mahindra Bank

  Apr 2019 - Dec 2022

  • Drove incremental $2M annual revenue growth by strategically selling Forex and Trade Finance products to high-net-worth individuals, institutions, and key stakeholders.• Collaborated cross-functionally to deliver tailored Forex, working capital, and trade finance solutions including foreign currency term loans, export finance, bank guarantees, SBLCs, letters of credit, and buyers' credit.• Handled complex reporting for Foreign/Overseas Direct Investment, ECB, and Merchant Trade transactions.• Supported clients in booking foreign exchange rates, setting collateral limits for Forward contracts, Options, and hedging instruments, ensuring optimal pricing and seamless cross-border execution.• Advised clients on hedging strategies and risk management tools like Forward Contracts, SWAPS, Options, and FCTLs to mitigate foreign exchange risks.• Conducted thorough due diligence, KYC, source of funds, and compliance checks; provided EDD reports, contributing to AML practices and obtaining credit reports for regulatory compliance and risk mitigation.• Conducted training sessions for cross-channel staff, enhancing skills and knowledge for better market penetration and sales effectiveness. Show less • Spearheaded the management and 30% Y-o-Y growth of a diverse forex branch network, driving incremental forex revenue and trade commission fees in the Metal and Diamond market.• Collaborated with operations teams to facilitate seamless execution of documentary credits, discounting letters of credit, and trade documents per UCP600, ISBP745, URR725, URDG758, and INCOTERMS 2020 standards.• Advised clients on hedging strategies and risk management tools to mitigate foreign exchange risks.• Developed and executed robust anti-money laundering strategies to mitigate fraud risks while increasing market penetration of trade finance and forex products, digital platform usage, and business growth within regulatory compliance.• Followed up with clients for outstanding Bill of Entries (BoEs) and Shipping Bills, ensuring complete transaction records.• Conducted comprehensive onboarding and training for new hires, covering job responsibilities, work culture, hierarchical approvals, and portfolio assignments, ensuring they were fully prepared to seamlessly transition into their roles from day one. Show less

  • Senior Manager (Trade Finance) [Wealth Segment]

    Apr 2022 - Dec 2022

  • Manager (Trade Finance)

    Apr 2019 - Mar 2022
• 

  HSBC

  Aug 2024 - now

  Trade Service Manager