Adewale Mubarak

Experience

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  Web Indices

  Dec 2017 - Mar 2019

  Information Technology Support Specialist

  • Resolved technical issues related to web hosting and domain registration for a diverse range of customers, resulting in a 92% customer satisfaction rate and positive feedback from clients.• Identified and addressed potential technical issues related to web hosting and domain registration before they became major problems, resulting in increased efficiency and reduced downtime for customers.• Collaborated with cross-functional teams to implement new technical support processes and procedures, resulting in improved customer service and faster resolution times.• Utilized customer feedback and analytics data to identify trends and areas for improvement in technical support processes Show less

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  Bashir Foundation for Fistula and Women’s Health

  Sept 2018 - now

  Project and Finance Lead

  Collaborating with a cross functional team of finance, growth, and management professionals to drive the development and implementation of projects that transform the lives of Nigerian women.• Leading a team of 10 within the finance and project team, fostering a collaborative and high-performing work environment.• Managed projects across several northern states in Nigeria, contributing to the foundation's mission to end fistula and improve women's health.• Led the financial and audit compliance of the organization, ensuring adherence to regulatory standards and transparency in financial reporting.• Actively contribute to the management team of the entire organization, providing insights and leadership to support the overall mission. Show less

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  Intrajac Consultancies Ltd

  Mar 2021 - Oct 2021

  Project Development Manager

  • Part of the project team that led the licensed dredging of sand in the southern part of Ijaw Bayelsa.• Work with the project director on the development of project plans and budgets;• Ownership, management and growth of new and existing stakeholders.• Management and supervision of field operations

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  Revercorp

  Jun 2022 - now

  Project Manager

  • Managed over 6 diverse projects at Revercorp, ranging from fintech applications to government solutions and consultancy.• Ensured the delivery of standard and robust solutions, contributing to the company's reputation for excellence.• Implemented strategic project management approaches, resulting in increased operational efficiency.

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  Boxstop

  Aug 2022 - now

  Project Lead

  Currently leading projects at Boxstop, a dispatch-hailing company connecting users with nearby drivers in Nigeria.• Successfully implemented technology solutions that improved user experiences and overall efficiency.• Demonstrated strong leadership skills in managing high-pressure and time-sensitive projects.

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  Qapp Technology

  Aug 2023 - Oct 2024

  Project Manager

  Collaborated with a cross functional team to plan, execute, delver and successfully manage end to end project lifecycles of a digital and agent platform for financial institutions, individuals and merchants in Nigeria and Ghana.• Developed and managed the Business Continuity, Disaster Recovery, and risk assessment framework and processes using the ISO 22301:2019 BC Standard.• Led cross-functional teams of over 8 software engineers, fostering collaboration and achieving project milestones.• Spearheaded the product development cycle, ensuring alignment with organizational goals and industry best practices.• Created and Implemented risk mitigation measures that improved business operations' resilience in the face of potential disruptions.• Provided exceptional support, addressing inquiries, and ensuring client satisfaction Show less

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  Payment Island services Limited

  Apr 2024 - now

  Project / product Manager

  Strategically develop and maintain comprehensive product roadmaps, detailed project plans, and requirement documentation to ensure alignment with overarching business objectives.Collaborate cross-functionally with teams to drive product success by ensuring strategic goal alignment and facilitating seamless communication across all stakeholders.Proactively identify, assess, and mitigate risks, issues, and dependencies to ensure smooth project execution, resulting in on-time, on-budget delivery.Implement and oversee robust quality assurance processes, consistently monitoring performance metrics to ensure high-quality product outcomes and continuous improvement. Show less