Isha Dokwal

Experience

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  Trinetra Focus Communication

  Jan 2012 - May 2012

  Social Media Marketer

  A Focus Group company was a full-service brand communications agency. They were known as an agency developing integrated strategies to provide business solutions to their clients by offering digital advertising.Highlighted parts:🖋️ Responsible for implementing social media strategies, engaging with customers on social networks, fostering the adoption of social media tools, monitoring the Internet for related topics, generating leads, and reporting to the upper management.🖋️ Researched and studied the corporation's demographics and fulfilled organizations' needs to develop public relations strategies.🖋️ Created, edited and published videos, news, and promotional content to increase fan engagement and channel growth.🖋️ Launched and grew several social media communities; engagement growth was 40% higher than the average. Mostrar menos

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  KidZania

  Jan 2015 - Jun 2015

  Digital Marketer

  KidZania is the world’s fastest-growing family entertainment brand - an entertainment and learning centre for children themed as a replica of an actual city with buildings and streets and vehicles containing real-world businesses, products and services such as shops, theatres, stores, restaurants, utilities, factories and health and safety entities.Highlighted parts:🖋️ Developed and oversaw all special events advertising and marketing. Managed digital marketing campaigns which were heavily focused on revenue generation and customer retention.🖋️ Managed KidZania's digital properties, including the website india.kidzania.com and coordinated KidZania's social media presence.🖋️ Conducted detailed research and survey to launch the mobile application of KidZania Mumbai. Mostrar menos

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  HDFC Limited

  Jan 2016 - Jun 2022

  Housing Development Finance Corporation Limited (HDFC Ltd.) pioneered housing finance in India and has assisted 6.6 million Indians to own a home of their own thus far. HDFC has emerged as the trusted ecosystem leader and has been voted the best-managed financial services company with a proven track record of excellent corporate governance and value creation for its stakeholders.Highlighted parts:🖋️ Evaluate client’s creditworthiness, exercising thorough creditworthiness assessment, sound decision-making, and sanctioning or rejecting loans based on credibility and potential revenue & losses.🖋️ Reduced risk by developing a comprehensive report for executive management showing loan concentrations by geographic area, product type, and pricing.🖋️ Responsible for processing loan applications in compliance with bank policies, meeting investor guidelines and demonstrating lending strategies.🖋️ Handled complicated customer accounts by negotiating and settling financial matters; through refined techniques and adhering to company policies. Mostrar menos Highlighted parts:🖋️ Handled a portfolio of HDFC customers for the process of disbursing home loans.🖋️ Generated opportunities for new business growth by drafting policies that drove improved compliance and risk protocols and complied with changing economic environment.🖋️ Coordinated with Business Sourcing Associates, Direct Selling Associates, and Third-Party DSA to ensure revenue inflow in the company.🖋️ Designed and implemented credit risk criteria and conducted quality control audits to ensure process accuracy, completeness and timeliness.🖋️ Provided financial analysis and risk forecasting to internal business partners and senior management. Mostrar menos

  • Deputy Manager

    Jan 2016 - Jun 2022

  • Assistant Manager

    Jan 2016 - Jan 2019