Riyadh Hossain

Experience

• 

  Genex Infosys Limited

  Feb 2020 - Aug 2020

  Customer Service Representative
• 

  Uber

  Sept 2020 - Aug 2021

  Operation Consultant (Supply Acquisition)

  - Leading project and convincing churned driver-partners to return to the platform.- Handle customer's complain and queries.- Analyzing blockers and solve the issues.- Fill-up conversion target every week AnFT Cohort. - Provide partner support to New supply and Existing Supply.- Managing partner relationship as an Uber representative.

• 

  Daraz

  Sept 2021 - Jul 2022

  Executive Acquisition

  - Interact with company executives and varying levels of staff as well as connect andnetwork with professionals outside of the organization.- Working on several projects at once and handle multiple contracts and vendorssimultaneously.- Ensure the contracts must be thoroughly reviewed prior to signature to ensure all theterms agreed to are included in the documents and there is nothing that may be adverseto the company.- Analyzing data from numerous sources in determining the acquisition strategy and inresearching and finding purchase deals. Show less

• 

  Banglalink

  Jul 2022 - now

  Territory Officer

  - Prepare and implement territory distribution plan.- Supervise day to day activities of distributors’ work force; Monitor the activities of Trade marketing field force and provide required guidance. Monitor retailer’s profitability from Banglalink.- Evaluate distributors field force performance, Return on Investment (ROI) and provide necessary guidance to improve distributor’s overall performance.- Check the Retail Sales Officer’s sales activities as well as visibility of Point of Sales Materials (POSM).- Ensure trade awareness about products, service and business opportunities; Gather market information and competitors activities.- Create new retailer and ensure their involvement to increase new acquisition under low utilization sites (LUS).- Analyze the new acquisitions, I-top up, scratch card and M-wallet sales trend.- Ensure average daily recharge of I-top up at distributor’s as well as retailers’ end. Show less