Paul Barnas

Experience

• 

  Azerty/ Essendant

  Nov 1997 - Mar 2006

  Key Account Representative

  Educated and was a consultant to customers on Company products, values, services, and marketing tools available to help grow customer business.Promoted Company freight and pricing plans and programs, Company Customer Training, where available, and the use of the both self-serve, and Customer Care Centers as appropriate for each customer.Provided bids and updates and maintained ad hoc touchpoints with customer stakeholders.Conducted annual and semi-annual internal and external business reviewsPrepared research around market trends, customer needs, and cross/up-sell opportunities. Gained insights to customer’s short and long term frequent business reviews and informed of innovations available in the business.Provided assigned accounts with company's products, programs, and services to assist in the development of business.Completed accurate and timely sales and personal administration tasks including weekly internal review of sales results Show less

• 

  Verizon

  Mar 2008 - Dec 2020

  Customer Service Sales Representative

  My roles as a CSSC Representative included.Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.Identifying customer needs and proactively offering our products and services.Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.Responding to requests from customers about Verizon products and services.Verifying service order accuracy and completeness and making corrections/changes, as needed. Show less

• 

  Ingram Micro

  Jan 2021 - now

  • Subject Matter Expert for Microsoft Teams Rooms and all certified hardware to outfit collaboration spaces serving both internal and external customers• Work with Poly, Lenovo, HP, Logitech, Crestron, and Yealink to build and manage strategic plans to grow the Video Collaboration category• Deep product knowledge facilitating opportunities to cross-sell and up-sell with complimentary products and services throughout Ingram Micro’s extensive portfolio• Provide information and guidance to reseller network regarding sales and technical training, vendor partner program, support resources and solutions to drive vendor/category initiatives Show less

  • Category Acceleration Executive Sr

    Oct 2023 - now

  • Solution Sales Executive

    Apr 2022 - Oct 2023

  • Solutions Sales Specialist II

    Jan 2021 - Apr 2022