Brianne Fitzpatrick, B.Comm

Experience

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  Carnduff Swimming Pool

  Jan 2009 - Jan 2015

  Manager

  With seven years of combined experience at the Carnduff Swimming Pool, I learned and grew into Management positions for my last four years. With my experience from the pool aided by my education from my post-secondary institution, I was able to use my skills in various business forms such as Human Resources, Finance, Accounting, Marketing, Operations Management, and Management. With a young and dynamic group I was able to lead us to offering new programs at the pool, engaging the community, and ensuring a safe and fun place to spend the summer. As Manager I was able to:○ Orchestrate inservices, pool meetings, and coworker evaluations○ Recruiting and selecting candidates○ Handling a cash box, and doing simple bookkeeping for daily sales, season sales, lesson and program sales○ Engage with our patrons through Survey Monkey for hours of operations, dates and times for programs, and feedback○ Engage with the community through our Town's Facebook page○ Participate in registration events for our programs○ Facilitate and orientate our seasonal and new staff with the facilities procedures and operation's manual○ Articulate the position of safety items on the pool deck○ Create a daily and operations manual that is current for the pool○ Advertise events through a mixture of social media, various signage, and personal promotion○ Use marketing strategy techniques to determine events and programs offered Show less

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  Affinity Credit Union

  Jan 2013 - Jan 2014

  Member Services Representative

  In this position at the Affinity Credit Union I delivered sales support for walk-in member transactions. This involved identifying member needs, originating sales, and driving referrals to other specialists in the organization. Tasks in this position also included delivering administrative tasks, such as campaign execution, scheduling, and member account opening and servicing. In this role I was responsible for educating members, and providing resolutions for a broad range of financial products and services. Show less

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  Government of Saskatchewan

  Jan 2016 - Jan 2016

  Head Interpreter

  As the head interpreter for this historic provincial park, my responsibilities were managerial in maintaining the efficiency and work environment of the staff at the park and maintaining communication with my supervisors. Customer service skills were developed further in this position as over 3,000 diverse visitors toured the park. Creativity and time management skills benefited the customer service aspect of this position.

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  Affinity Credit Union

  Jan 2017 - now

  In this position at Affinity Credit Union I use various skills to perform sales, generate leads, resolve member issues, and provide support for consumers and business members through a variety of technology-enables means. In this role I educate members on self-serve and digital banking channels, and deepen member relationships from a seamless member experience. This role allows me to collaborate with peers across the province in serving members through shared information and expert advise to provide the optimal experience. This role ultimately allows me to advance the well-being of others and their communities while deepening current member relationships. It's all about connecting with current and potential members out in the community. Show less

  • Investment Specialist

    Jan 2023 - now

  • Inbound Contact Centre Representative

    Jan 2018 - Jan 2023

  • Member Services Representative

    Jan 2017 - Jan 2018