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Mackenzie Sullivan

Mackenzie Sullivan

Janitor

Followers of Mackenzie Sullivan66 followers
location of Mackenzie SullivanBoone, North Carolina, United States

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  • Timeline

  • About me

    Public Health Major and Marketing Sales Minor at Appalachian State University

  • Education

    • Philip Simmons High School

      2018 - 2022
      High School Diploma

      Activities and Societies: Member of Beta Club 2018-2022, Junior Class President 2020-2021, Member of National Honors Society 2021-2022, Member of FCA 2018-2022, JV Cheerleading Team Captain 2017-2018, Varsity Cheerleading Team Captain 2018-2019, Coed JV Soccer Team Captain 2017-2018. Women's JV Soccer Team Captain 2018-2019, Women's Varsity Soccer Team Captain 2019-2020, Women's Varsity Soccer Team 2021-2022, Women's Varsity Golf Team Captain 2021-2022, Competitive Travel Soccer Club 2018-2022.

    • Appalachian State University

      2022 - 2026
      Bachelor of Science - BS Public Health

      Activities and Societies: Member of Delta Zeta 2022-2026, Held Social Chair Position from 2023-2024, Member of Order of Omega 2023-2026, Member of Student Yosef Club 2022-2026. I am a current undergraduate student at Appalachian State University, with a future graduation date of May 2026. I am a Public Health major with a minor in marketing sales. I am involved in multiple extracurricular activities. I also hold two part time jobs in my free time.

  • Experience

    • Sullivan Custom Cabinets Inc.

      Jun 2020 - Aug 2022
      Janitor

    • THE SHELTER KITCHEN AND BAR

      Jan 2022 - Aug 2022
      Waitress

      - Delivered exceptional customer service in a fast-paced, high-pressure environment, consistently earning positive feedback and repeat business.- Managed multiple tables simultaneously, ensuring timely and accurate order-taking, food delivery, and guest satisfaction.- Resolved customer concerns efficiently, maintaining a professional demeanor and ensuring a positive dining experience.- Collaborated with team members and kitchen staff to streamline operations and enhance service quality.- Upsold menu items and beverages, contributing to increased revenue for the establishment.- Maintained detailed knowledge of menu items, dietary restrictions, and allergen protocols to provide informed recommendations. Show less

    • Sorrento's Italian Bistro

      Jan 2023 - now

      - Delivered exceptional customer service in a fast-paced, high-pressure environment, consistently earning positive feedback and repeat business.- Managed multiple tables simultaneously, ensuring timely and accurate order-taking, food delivery, and guest satisfaction.- Resolved customer concerns efficiently, maintaining a professional demeanor and ensuring a positive dining experience.- Collaborated with team members and kitchen staff to streamline operations and enhance service quality.- Upsold menu items and beverages, contributing to increased revenue for the establishment.- Maintained detailed knowledge of menu items, dietary restrictions, and allergen protocols to provide informed recommendations. Show less

      • Waitress

        Jan 2023 - now

      • Server

        Jan 2023 - now

    • Dog and Duck Bar and Grill

      May 2023 - Aug 2023
      Waitress

      - Delivered exceptional customer service in a fast-paced, high-pressure environment, consistently earning positive feedback and repeat business.- Managed multiple tables simultaneously, ensuring timely and accurate order-taking, food delivery, and guest satisfaction.- Resolved customer concerns efficiently, maintaining a professional demeanor and ensuring a positive dining experience.- Collaborated with team members and kitchen staff to streamline operations and enhance service quality.- Upsold menu items and beverages, contributing to increased revenue for the establishment.- Maintained detailed knowledge of menu items, dietary restrictions, and allergen protocols to provide informed recommendations. Show less

    • Glenbridge Health & Rehabilitation Center

      May 2024 - Jan 2025
      Certified Nursing Assistant

      - Provided compassionate, patient-centered care to diverse populations, ensuring the dignity and comfort of residents in long-term care and acute care settings.- Assisted patients with daily living activities, including bathing, dressing, feeding, and mobility, while respecting individual preferences and needs.- Monitored vital signs, reported changes in patient conditions to nursing staff, and documented care accurately to maintain high standards of patient safety and compliance.- Supported nurses and healthcare professionals by maintaining clean and organized patient rooms, preparing equipment, and managing supplies.- Delivered emotional support and companionship to patients and families, building trust and fostering a positive care environment.- Adhered to strict infection control protocols and safety guidelines, contributing to a safe and sanitary healthcare environment. Show less

    • Bayou Smokehouse & Grill

      May 2024 - now
      Bartender

      - Delivered exceptional customer service in a fast-paced, high-pressure environment, consistently earning positive feedback and repeat business.- Managed multiple guest simultaneously, ensuring timely and accurate order-taking, food delivery, and guest satisfaction.- Resolved customer concerns efficiently, maintaining a professional demeanor and ensuring a positive dining experience.- Collaborated with team members and kitchen staff to streamline operations and enhance service quality.- Upsold menu items and beverages, contributing to increased revenue for the establishment.- Maintained detailed knowledge of menu items, dietary restrictions, and allergen protocols to provide informed recommendations. Show less

  • Licenses & Certifications