Experience

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  Scs computer systems sdn. bhd.

  Dec 1996 - Dec 2000

  Application support analyst

  Department- Information Technology, Banking & Finance Business UnitSystems- Money Market System on HP-UX 10.10 (HP K210) and IBM AIX 4.2 (R/S 6000) platform- Corporate Treasury System on Ms AccessJob Scope- Involved in the Business Requirement Study Process.- Responsible of preparing test cases during the implementation stage.- Standby at client location during User Acceptance Test and Parallel Run.- Enhance and customize the existing application based on customer’s requirement.- Preparing scripts for database conversion during enhancements and upgrades.- Involved in testing and trouble-shooting (Coding in 4th GL using interface 4.0c database).- Performed database housekeeping during implementation stage to ensure the performance of the server is in place.- Guide authorized users to maintain the application security at user lever.- Conduct informal training and provide on-site technical support to customer.- Convert existing application to be Y2K compliant. Show less

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  Star cruises

  Dec 2000 - Jan 2004

  Senior it officer

  Department- Information TechnologySystem- Casino Membership system on SCO UNIX 5.0.5 (Compaq Prolient 1600) platform using Informix 5.05 database (Total of 29 servers and 16 different databases)Job Scope- In charged on overall project planning including system setup, system upgrades and database conversion for ships relocation for all the vessels in Star Cruises throughout South East Asia as well as to assist in setting up Star Cruises sister company Club Membership System in the United State, Canada and United Kingdom.- Involved in Requirement Study with users during project implementation.- Ensured all milestones are met and report the project status to IT Manager.- Conduct informal training and provide support to users (shore and ship base) and IT onboard.- Installation on SCO UNIX box together with database and application.- Ensured all servers are compliant with Price Water House Audit requirement.- Performed database housekeeping for shore and ships server to ensure the performance of the servers is in place.- Ensured the Measat connectivity is in place for users’ access and transferring for information between ships.- In charged on overall planning for application networking onboard the ship. Show less

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  Hong leong bank berhad

  Jan 2004 - Feb 2006

  Assistant manager

  Department- Card Services, System & MethodProjects- Assist in user requirement study for Credit Processing System Project- Amex Issuing project and Amex Acquiring project to convert HLBB Amex cards and EDC terminals accordingly to EMV compliance- The migration of Amex Globe 1 to Globe 3 Project (Amex gateway)- Disaster Recovery Project- Easy Payment Plan Project- Upgrading of security features for Credit Processing Imaging System ProjectJob Scope- Prepare project papers based on PMM standard for summation to the top management approval. E.g. Project Charter, Costing, Expenditure Request, Quotation and other project related paper.- Project Management (Technical Project and Marketing Project); manage and coordinate during project implementation and report to management in weekly basis.- Assist in reviewing project contract and liaise with legal for management sign off.- Ensured projects are managed within budget and all milestones are met.- Performed business requirement study.- Ensured project objectives and roles are clearly communicated and delivered to team members.- Plan and schedule the project timeline for each project.- Coordinate and lead the monthly project meeting between internal project team members, Partners (Amex, MasterCard and Visa) and vendors.- Assist user in test script development and coordinate User Acceptance Test during project implementation.- Document and maintain test scripts and results during project implementation.- Ensured smooth transition during project cut over from UAT environment to production environment. - Ensured security rules for each project are met. (With assistance from Internal Auditor).- Monitor and communicate with vendors or partners to ensure projects smooth delivery. Show less

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  Berjaya sompo insurance berhad

  Jul 2007 - Jun 2009

  It manager

  Department- Information TechnologyProjects- Electronic Cover Note System Project- Enterprise Content Management Project- ePortal Project- eHelpdesk System ProjectJob Scope- Responsible for supervising a team of four in daily IT operation (head of first level support), including guide and assist team on their daily support work by providing clear direction, develop competence and continuously improve productivity of the team.- Assigned as the Project Manager for IT Department, and to ensure project objectives and roles are clearly communicated and delivered to team members.- Transformed business requirement into system specification, and coordination with all stakeholders (upper management and users) and technical staffs (or vendor).- Ensure resources are assigned wisely to improve productivity and efficiency of project.- Provide assistant and coordinate User Acceptance Test before project deployment.- Accountable for complete project quality and documentation for upper management sign-off.- Update weekly project status and report to Project Steering Committee and top management.- Provide and coordinate group and individual training to users and clients. - Identify and deploy continuous improvement to application support management, escalation management and change management.- Work closely with vendor to provide ideal solution for users. - Provide business oriented application support guidelines to all members.- Assist IT Head on developing long and short term IT Strategy Plan.- Provide consulting services and technical assistance in information system planning, management and operation. - Identify root cause of application problem to smoothen the operation.- Involved in Bank Negara audit. Show less

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  Icimb (msc) sdn. bhd.

  Oct 2010 - Jul 2015

  It manager

  Department- Group Information Technology - ProcessProjects- Enterprise Tools Project – ARIS (Business Process) and Aldon (Source Code Control and Deployment)- Asset Management Project- TimeSheet System Enhancement Project- SDLC Process Project- CMMI ProjectJob Scope- Assigned as the Project Manager for all the major projects in Process Team.- Involved in requirement gathering and prepare Project Business Case Paper based on CIMB PMM standard for management approval.- Involved in project risk assessment and project costing.- Prepare weekly project status report for Top Management awareness.- Work closely with vendor for information gathering for management decision.- Accountable for the compliance of hardware infrastructure, Enterprise (Application) Architecture and Security review checklist before project gone live.- Involved in developing SDLC Methodology based on best practices for CIMB Group, and implemented to ASEAN Regional Companies.- Responsible in setting up and implementing Enterprise Tools to support SDLC Methodology and CMMI.- Support and supervise the Application Teams (total of approximately 120 personnel) within CIMB Group in compliance with the SDLC Methodology and the usage of the Enterprise Tools.- Obtains feedback from Application Teams on SDLC Methodology for further improvement.- Recommending and implementing improvements and efficiencies within Application Team.- Involved in project CMMI. Show less