Experience

• 

  Vizteck solutions

  Jul 2013 - Aug 2013

  Intern

  •Key responsibilities included web development and basic knowledge of app development in android.• Quality Assurance of web applications and websites.

• 

  Code informatics

  Jul 2014 - Jan 2015

  Intern

  My responsibilities included complete development of an Android Application(Mirat-ul-Islam) followed by testing and documentation of the app.

• 

  Jazz

  Aug 2015 - Nov 2021

  • Monitor Technical & Internal fraud areas, analyze and mitigate frauds after root-cause detection.• Conducting regular checks to monitor any weakness in the control points, system or process that may result in leakage in usage and subscription based events• Engage in continuous collaboration process for improvements, through suggesting initiatives to ensure that business assurance processes are efficient, reliable and customer driven• Implement fraud detection controls/processes and initiate preventive measures and security controls.• Provide suggestions to strengthen key controls in areas of Business, Internal and technical frauds.• Use different analysis techniques to find out fraud and internal collusions. • Investigate and analyze Ad-hoc cases as per management requirement. Make reports for other teams to further take up the case.• Collaborate with different teams on cases, process building and controls e.g. Compliance & Forensics, Information/Cyber Security and Vendor management teams.• Contributing in developing of Business Assurance Dashboard, case management, and reporting models for CFO reporting, team and group visibility on monthly/quarterly/Yearly basis• Leading and part of Ad-hoc projects, departmental and self initiatives and outside the box ideas for continuous improvement and adding value to the business Show less • Worked in interconnect Team as a Partner Assurance Analyst. My key responsibilities included the management of the activities related to assurance of Interconnect incoming and outgoing Traffic (domestic and international). • The assurance encompasses the platforms from switch to bill and includes the assurance of both inward and outward traffic for completeness and rating precision . • Daily/Monthly validations and reporting all the differences as and when observed. • Analysis of Least cost route for IDD outgoing. Calculations of wholesale vs retail margins in the same area. • Responsible for assuring the inbound and outbound roamer usage involving Syniverse (TAPIN), Intelligent system (IN) and Billing (Geneva)• Validation of subsequent settlements with roaming partners through Syniverse. • Creating new dashboards and continuous improvement in existing controls to stop leakages and add to the revenue.• Ad-hoc data provisioning and validations before launch of new products and systems• Complete VAS invoices validations at wholesale level. Analysis of differences including CDR/transaction analysis• Other invoices validations including SAP, Google DCB, BICS and Syniverse on monthly basis. Investigation of differences as and when observed by carrying out analysis.• Contribution in preparation and refinement of Revenue Assurance Processes, Procedures and their refinement.• Collaboration with other business teams to implement better controls to avoid revenue leakages and arbitrage of loopholes.• Reporting of cases to higher management on monthly/quarterly and yearly basis.• Lead and part of many departmental and self initiatives for continuous improvement of the systems and processes. Show less

  • Expert Fraud Management Operations

    Jan 2021 - Nov 2021

  • Revenue Assurance Analyst

    Aug 2015 - Jan 2021
• 

  Zong cmpak ltd

  Sept 2021 - Apr 2023

  Assistant manager business assurance

  • Complete Roaming portfolio from daily traffic to monthly settlement with partners• Monitoring of 2G/3G steering with different roaming partners.• Third Party Value Added Service Payable Invoice validation• Validation and approval of noncash adjustments of corporate clients.• Extensive validation and monitoring regarding billing, contracts, and MRC compliance of DIA/DPLC customers.• Verification of Push to talk, bulk messages and biometric services data and invoices.• Validation of receivable and payable Interconnect Domestic invoices• Validation of Zong LDI Incoming and outgoing International invoices to other operators. Show less