Experience

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  Reuben stubbs bistro

  Jan 2005 - Sept 2011

  Head waitress
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  Duke of devonshire

  Oct 2011 - May 2012

  Bar staff

  Working under the guidance on the shift manager and assisting in the smooth running of the bar to deliver a high standard of service at a quick pace. Duties: -Welcoming cutomers and serving them from behind the bar. -Operating till and cash handling. -Keeping the bar clean, tidy and fully stocked. -Following the Challenge 25 procedure. -Taking food orders from customers. -Delivering food to tables. -Making drinks and mixing cocktails. -Knowledge of the drinks the company provide. Show less

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  Fab cafe

  Aug 2012 - Jan 2013

  Barista
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  Coggins and co.

  Nov 2012 - May 2015

  Waitress

  Responsible for looking after customers and attending to their needs. Duties: -Providing a warm welcome to customers. -Taking food and drink orders. -Serving food and drinks to customers. -Building a relationship with regular customers. -Ensuring customers are not waiting long for their orders.-Making recommendations. -Having an in depth knowledge of the food and drink the company provide. -Being able to answer any queries from customers. -Checking back on customers to whether they are enjoying their meals. -Cleaning, clearing and relay tables for the next guests. Show less

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  Yellow arch studios

  Jul 2013 - Mar 2017

  Events and marketing manager

  To facilitate all Client enquiries; Availability / production required / Numbers / Budgets. To keep pre-determined event targets on course.To spot gaps in the yearly calendar and initiate promotional campaign. Spot market potential events and put together proposal for such events to Directors. Liaise directly with clients on wants and needs – communicate these to production team, bar manager, building manager and engineers.Manage catering, drinks, riders, green room requests and facilitate and delegate to appropriate staff members. Client and artist liaison of all events. Liaise with agents on artist availability, requirements (Hotel / Travel / Production / Green room). Produce '​In-house' event proposals and submit to directorship. Keep breast of all local event activity (Gigs / Shows / Festivals / Special appearances). Formulate marketing plan each month (Flyering / advertisement budgets & Designs) Ticket management / Physical distribution and cash pick ups / On-line sales. Communicate directly Yellow Arch Venue, facilities and services to all National agencies, Record Labels & management companies. Show less

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  Reubens

  Mar 2017 - now

  Restaurant manager

  Responsible for the smooth running of the restaurant and it’s business performance. Maintaining high standards of customer service, food, drinks and health and safety. Duties: -Meeting and greeting customers on arrival. -Organise staff rotas for front of house and liaise with head chef on kitchen rota. -Maintain health and safety according with EHO standards and regulations. -Marketing through social media. -Creating new food and drink menus as well as seasonal offers to increase revenue. -Deal with any enquiries via phone, email and social networks. -Complete restaurant opening and closing procedures. -Setting targets. -Recruitment, training and creating and maintaining a motivational work environment. -Coffee training. -Cellar management. -Cash handling and banking. -Key holder. Show less