Experience

• 

  National insurance co. ltd

  Jan 2013 - now

  • Coordinating and settling theft cases, ensuring proper documentation and investigation of claims related to theft incidents.• Working as a cashier, responsible for handling financial transactions, including receiving and disbursing funds, maintaining cash registers, and ensuring accurate record-keeping.• Managing the Account Department work of branch, which involves handling various accounting tasks such as bookkeeping, expense statement, accounts payable, and managing branch budgets?• Conducting audits to review financial records, verify accuracy, identify discrepancies, and ensure compliance with accounting standards and company policies.• Collecting checks from clients and submitting them to the bank for processing, ensuring timely and accurate payment transactions.• Maintaining records of financial transactions, policy information, and client interactions, ensuring proper documentation and organized record-keeping for future reference and analysis.• Assisting customers with inquiries, resolving billing discrepancies, and providing excellent customer service to ensure customer satisfaction.• Collaborating with other departments, such as underwriting and claims, to facilitate seamless financial transactions and resolve any issues or discrepancies.• Monitoring cash flow and reconciling financial records, ensuring accuracy and identifying any financial irregularities.• Keeping up-to-date with changes in financial regulations, company policies to ensure compliance & mitigate any potential risks. Show less • Coordinated and settled theft cases, ensuring proper documentation and investigation of claims related to theft incidents.• Worked as a cashier, responsible for handling financial transactions, including receiving and disbursing funds, maintaining cash registers, and ensuring accurate record-keeping.• Managed the Account Department, which involved handling various office accounting tasks such as bookkeeping, preparing financial statements, and managing budgets.• Conducted audits to review financial records, verify accuracy, identify discrepancies, and ensure compliance with accounting standards and company policies.• Collected checks from clients and submitted them to the bank for processing, ensuring timely and accurate payment transactions.• Maintained records of financial transactions, policy information, and client interactions, ensuring proper documentation and organized record-keeping for future reference and analysis. Show less • Handled branch marketing activities to promote insurance products and services.• Managed branch accounts, ensuring accurate record-keeping and financial management.• Oversaw cashier duties, including handling deposits and maintaining cash flow.• Managed claims handling processes, including assessing claims, coordinating with customers and adjusters, and ensuring timely resolution.• Supervised underwriting activities, reviewing and approving insurance applications based on risk analysis and company guidelines.• Managed personnel and HR work of the branch, including recruitment, training, and performance evaluations of branch staff.• Conducted regular meetings and provided guidance to the branch staff on sales strategies and customer service.• Collaborated with other departments to develop and implement effective insurance policies and procedures.• Monitored branch performance and implemented corrective measures to achieve sales targets and profitability goals.• Ensured compliance with regulatory requirements and industry standards in all branch operations.• Maintained strong relationships with insurance agents, brokers, and key clients to enhance business growth and customer satisfaction.• Prepared and presented branch reports, including financial statements, sales performance, and operational metrics, to senior management.• Represented the branch in meetings, conferences, and industry events to promote the company and build professional networks. • Stayed updated on market trends, competitor activities, and changes in insurance regulations to adapt branch strategies accordingly. Show less • Reviewed insurance applications and evaluated the level of risk associated with insuring a particular individual or entity, analysed factors such as the applicant's health, occupation, financial status, and previous claims history.• Decided whether to approve or reject insurance applications based on risk analysis, determined appropriate coverage levels, deductibles, and premiums, considering underwriting guidelines and company policies.• Applied underwriting guidelines set by the insurance company to ensure consistency and adherence to established standards, helped underwriters makes informed decisions and maintained profitability for the insurance company.• Analyzed data and conducted research to assess risk factors associated with various types of insurance coverage, considered statistical data, industry trends, and actuarial reports to estimate potential losses and determine appropriate premiums.• Communicated with insurance agents, brokers, and customers to gather additional information, clarified details, or requested additional documentation related to insurance applications. • Assessed requests for policy changes, endorsements, or renewals, and made appropriate adjustments based on updated risk assessments. • Ensured compliance with industry regulations, legal requirements, and internal policies. Stayed updated on relevant insurance laws and regulations to mitigate legal and financial risks. Show less

  • Cashier

    Oct 2019 - now

  • Underwriter

    Jul 2019 - Oct 2019

  • Business Centre-In-Charge

    Sept 2014 - Jul 2019

  • Underwriter

    Jan 2013 - Sept 2014