Filippo Bernardis

Filippo Bernardis

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location of Filippo BernardisCopenhagen, Capital Region of Denmark, Denmark

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  • Timeline

  • About me

    Head of Customer Success @ PatentRenewal.com | B2B

  • Education

    • Ca' Foscari University of Venice

      2010 - 2014
      Bachelor's degree Economics and Business 108/110

      Attività e associazioni:Thesis: A Journey through Corporate Sustainability. Study of Corporate Key Performance Indicators.

    • Universitat Autònoma de Barcelona

      2013 -
      Bachelor's degree (Student Exchange)
    • Københavns Universitet

      2014 - 2017
      Master's degree Global Development GPA 10

      Thesis: In Maize we trust? Study about the business value and the livelihood impacts of in-kind microfinance to small-scale agriculture in Western Kenya.

    • Harvard University

      2013 - 2013
      Ca' Foscari - Harvard Summer School Corporate Finance
  • Experience

    • Momentum Trust

      Jan 2015 - Jan 2016

      Setting short and long term business development goals, design and implementation of KPIs, internal and external reporting, streamlining of operations, financial analysis. Stakeholder management, business development strategy, internal and external reporting.

      • Project Manager

        Jan 2016 - Jan 2016
      • Business Development Intern

        Jan 2015 - Jan 2016
    • Momentum Trust

      Feb 2017 - Jan 2017
      Strategy & Business Development Consultant

      - Provision of guidelines to improve client segmenting, hence minimizing loan portfolio exposure to a credit default.- Delivered strong evidence of project impact on client’s revenues for fundraising and marketing.

    • PatentRenewal.com

      Jan 2018 - Jan 2020
      Business Development Specialist

      We at Patentrenewal.com provide an ingenious, seamless take on IP renewal services and pride ourselves on administering a straightforward and simple process for our customers through our web-based system, backed up with cutting edge automation technology and working towards building specialised AI.With over 30,000 patents under active management, we collaborate with a broad range of innovative IP law firms and SMEs from different industries worldwide, renewing patents, designs, and utility models in all the world’s jurisdictions. Our IP partners want to leverage the latest technology to make their operations ever more efficient to manage and accessible for all involved in patent renewals while saving considerably on total renewal costs.In a time when annuity providers and IP partners alike have competed on lowering their service fees, we look holistically at the problem by optimizing the entire chain of costs and software user experience. In this way, our customers see a drop in total renewal costs by up to 50% when moving from a traditional setup to patentrenewal.com. On top of that, they have gained a complete overview of their patent portfolios, schedules, and upcoming costs without the time consuming admin to maintain the system, totally avoiding any inconvenient, confusing and complicated coordination and extra work. Therefore, feeling a complete sense of control and peace of mind. That also results in getting more focus on what matters to them in trying to improve the world one invention at the timeWhen you choose Patentrenewal.com, we handle the transfer of data and payment of annuities on behalf of the applicant, while cross-referencing national PTO databases and legal sources of every national jurisdiction. Asides to this, we offer a thorough and secure migration process where our team of skilled legal experts assists with the transfer of patent portfolios, communication, compliance, operations and training - all included in one transparent flat fee. Meno dettagli

    • LEAPWORK

      Jan 2020 - Feb 2021

      We are about helping QA teams create test automation at scale.Product reviews https://www.capterra.com/p/162251/Leaptest/#reviewsCase studieshttps://www.leapwork.com/customers

      • Inside Account Manager

        Jan 2020 - Feb 2021
      • Business Development Representative

        Jan 2020 - Jan 2020
    • Veo Technologies

      Feb 2021 - Jan 2024
      Customer Success Manager

      - Working with Veo Strategic Accounts- +120% NRR for full year 2023- Established playbooks: Onboarding, EBR, Escalation to drive ARR growth and manage risk of churn

    • PatentRenewal.com

      Jan 2024 - now
      Head of Customer Success

      At PatentRenewal.com, we are experts in renewing patents, utility models, and designs globally in an efficient, transparent, and reliable way.

  • Licenses & Certifications