Sebastian Vargas Carballo

Experience

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  Lanprosa S.A.

  Oct 2020 - Feb 2021

  Técnico de soporte de TI

  Perform support work for users and installers.Improve my solution design capabilities.Give product trainings and solutions from different brands.ITR case tracking for IT department management.

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  Sekunet

  Mar 2021 - Feb 2022

  Técnico de soporte de TI

  Creation of Webinars & Trainings for the use and implementations ofthe products managed by the company.Design of projects as Pre Sales Department.Creation of market competition analyses for product strategies.Technical Support for integrators about different solutions.

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  Infotree Global Solutions

  Mar 2022 - Sept 2022

  Técnico de soporte de TI

  Support for computers that can debug for internal release.Validate software and hardware behavior on CPU devices.Manage a ticketing system to control test platforms.

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  Dahua Technology Co. LTD

  Sept 2022 - Nov 2024

  Build relationships of trust and collaboration with potential customers.Demonstrate the value of the Dahua product.Provide technical and commercial support to the sales team.I help close sales and overcome customer goals.Make presentations and demonstrations of the product and solutions.Manager of the pre sales and training area in different countries such as: Nicaragua, Trinidad & Tobago, Puerto Rico and Costa Rica.Participate in large-scale events for the Dahua brand exhibition (ALAS as a great reference).Make market research and analysis to improve sales numbers and training solutions.Make presentations to key customers for inventory control and reduce slow-moving inventory. Show less

  • Product Presales Engineer

    Dec 2023 - Nov 2024

  • Technical Support Engineer

    Sept 2022 - Nov 2023
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  Hikvision

  Nov 2024 - now

  Channel Sales Account Manager