Charles Burchess

Experience

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  USAF

  Dec 1992 - Jan 2013

  Aircraft Mechanic
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  Meridian Consulting

  Jan 2013 - Jan 2014

  Web Designer

  Writing and editing contentDesigning webpage layoutDetermining technical requirementsUpdating websitesCreating back up filesSolving code problems

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  CompuCom

  Apr 2014 - Jun 2015

  Dispatch Field Technician

  Follows a regimented schedule. Identifies, researches, and resolves technical problems at client’s site. Responds to telephone calls, email and personnel requests for technical support. Provides Hardware / POS Systems and Peripherals repair / support, including direct interaction with the customer to identify problems and provide customer service and repair in a timely fashion. Documents, tracks and monitors the problem(s) to ensure a timely resolution. Relies on instructions and pre-established guidelines to perform the functions of the job and makes in-field repair decisions. May involve use of problem management databases and help desk systems as a mobile user. Has experience as a field tech supporting technical work as your own manager. Show less

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  Americom Communications

  Oct 2016 - Jan 2023

  Telecommunications Technician
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  Inteconnex

  Mar 2023 - now

  Field Service Technician