Rosa Meekums

Experience

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  Littlewoods Shop Direct Group

  Dec 2004 - Feb 2006

  Acting Buyer

  Responsibility for children's footwear range in the absence of a Buyer; planning and buying of children's footwear ranges; presentation of ranges to Buying Directors; researching competitors, marketplace and trends; attending buying meetings with branded and non-branded suppliers; liaising with designers to create on-trend product; liaising with and briefing artworkers and photographers; negotiating with suppliers to achieve target margins; paginating product; checking proofs.Key Achievements:-A promotion to "Group Buying" with buying responsibility within three months of being in the companyDriving fashionable and profitable productLeading an interdepartmental investigation to the online representation of product, to analyse where procedures needed enhancement and the development of a "Blue Sky" approach Show less

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  Flaming Kiwi Backpackers

  Mar 2006 - Nov 2013

  Manager

  Sole responsibility for the business when on-site, recruitment and training of new staff; contribution to business strategy to improve our online ratings and provide better guest experiences; creation of social media pages and content for website; overseeing daily operations.Key Achievements:-Certificate of Excellence from Tripadvisor HostelWorld No. 2 in NZBBH No.2 in Queenstown

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  Freelance

  Jan 2007 - Jul 2013

  Writer, Editor and Social Media Manager

  Freelance and Self-Employed contracts with travel websites and online and offline magazines.Editorial pieces, reviews, artist profiles, multi-channel social media management.Responding to briefs, delivering by deadlines.

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  My Destination

  Dec 2012 - Feb 2013

  Business Development & Content Management

  I came on board with MDNZ at a time of growth. I assessed possible areas of expansion for all 5 websites and created an editorial calendar. I undertook sales meetings, contributed to editorial strategy and managed social media across three regions. I also wrote numerous pieces of guide content and travel articles.The inception of a global marketing campaign required me to reach out to bloggers and key influencers in the travel industry. I created a media contacts database and identified key people and companies to build relationships with. I liaised with tourism boards and media professionals to track promotion and exposure.This was a self-employed contract. Show less

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  Southern Lakes English College

  Jun 2014 - Feb 2020

  Operations Manager

  Accountability for the student experience.Analysis of P&L reports; recommendations for reducing expenditure and increasing incomeDriving income generation through innovation and business development/marketing strategiesCreation of operational HR procedures including: induction, recruitment and "cascade" system of knowledge-sharing and professional development Functional/strategic HR: restructure of roles, creation of roles, developing position descriptions, diversifying/upskilling staff to enable strong cover Change management: restructuring timetables, communicationAudit preparation and project management.Communication with government agencies regarding compliance and audits; rolling out government recommendations to all staffImplementation and creation of student-related policies, company policies and administrative proceduresContribution to the design and proof-reading ofpromotional materialsBudgeting of special coursesLiaison with agents and marketers and meeting with agents to show them the schoolManagement of specific departmental budgetsAccommodation management: policy and procedureLeading, training and recruiting the Student Services/Admissions/Marketing team(8 direct reports)Delivery of a robust pastoral care strategy; counselling students and rolling out pastoral care training to staffAccountability for adhering to the NZQA Code of Practice Coordinating inter-departmental approaches to complaints and pastoral care concernsSignatory on the business account; authorising payments, payroll and monitoring cashflowManaging the admissions team and processesSupport to and cover of Accounting Technician; helping to resolve complex queries, payroll, creditors, management of Public Trust accountProject management and migration of studentmanagement systems Show less

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  Queenstown Medical Centre Limited

  Feb 2020 - now

  Strategic and Operational leadership within the South Island's largest medical centre.Transformational projects focused on:- Enhancing and improving the patient journey- Creation and improvement of cross-functional systems and processes- Design-thinking approach to understand the core of the problem before testing iterative human-centred solutions- Transforming the medical reception team into a dynamic, high-performing and diverse team using empathetic people-focused strategies- Developing communication strategies and systems- Leading multiple projects simultaneously and making the compelling case for change Show less

  • Patient & Support Services Manager

    Nov 2021 - now

  • First Impressions Manager

    Feb 2020 - Nov 2021