Alicia Carrillo, M.Ed.

Experience

• 

  Starbucks

  May 2013 - Jan 2019

  Shift Supervisor

  • Mentored team members and provided feedback and instruction to encourage employee growth and satisfaction.• Organized and delegated daily tasks for optimal operational flow and excellence.• Quickly and efficiently resolved customer concerns.• Conducted daily food safety and quality checks, inventory checks, and placed store orders.

• 

  Theatre eXceptional

  Jul 2015 - now

  Education Director

  • Manage and train teaching staff in the instruction of adults with disabilities.• Coordinate with students and caregivers to ensure complete satisfaction of the education program and resolve any issues as they occur.• Complete bi-yearly performance evaluations and observational reports for each teacher and manage employee development.• Coordinate and manage student registrations, program communications, class surveys, and Education Program reviews, which are presented to the Board of Directors. Show less

• 

  PAR, Inc.

  Nov 2018 - now

  • Design and manage project datasets; track incoming data, perform statistical analyses to ensure reliable and valid data.• Assist in the development of scholarly marketing papers, internal product training, conference presentations, and bibliographies.• Perform editorial duties, such as quality checks of data and editorial reviews of product components (professional manuals, forms, tables, and figures).

  • Senior Research Assistant

    Dec 2021 - now

  • Research Assistant

    Nov 2018 - Dec 2021