Mark Bowersox

Experience

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  Cayuga County

  Mar 2000 - Sept 2001

  Senior GIS Analyst

  Created geodatabases and maintained map layers for 24 municipalitiesDeveloped GIS software tools to streamline the process of E911 address assignmentAssisted with the management and QA/QC for large data acquisition project ($1.6M contract to obtain digitized tax parcel maps, digital orthophotography and LIDAR elevation models)Used GPS to map new roads and E911 emergency access points

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  Town of Pittsford

  Oct 2001 - Oct 2004

  GIS Manager

  Sole administrator and operator of the Town GIS infrastructure, associated spatial databases and imagery warehouseElected chairperson of an 18-member committee that organized the annual Town business meeting and facilitated the update of the Town’s strategic planProject manager of a collaborative project to conduct a GIS needs assessment for the Town, School District, Village of Pittsford, Pittsford Fire District and Volunteer Ambulance service

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  Exelis Geospatial Systems (formerly ITT Space Systems Division)

  Nov 2004 - May 2008

  Research Scientist

  Project manager and team lead for a group of 9 (FTE) engineers. Focus was on the execution of engineering studies and imagery evaluations aimed at improving the product quality of remote sensing systems. Responsible for technical oversight, task management, resource scheduling and cost estimates of projects.Presented project status and study results to Government customers at technical exchange meetings, program management reviews and community forums. Frequently organized community forums and program management reviews.Created a methodology to efficiently assess the perceived quality of multi-sensor image products (AGI products). Also worked with NSG standards organizations to define NITF implementation profiles for AGI products.Developed a prototype image simulation chain (using IDL and Matlab) to model an active remote sensing system. Coordinated with software engineering on the implementation of the prototype in C++. Designed and executed validation tests of the robust implementation. Show less

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  Exelis Visual Information Solutions

  May 2008 - May 2015

  Designed and maintained a strategic plan that integrated software capabilities from separate business units into a single product offering. Communicated the value this unified product offering to sales and business capture managers from each unit.Assessed the business value of implementing technologies developed under internal R&D projects into our commercial product offering.Facilitated cross-functional product team meetings as the forum to discuss how market needs, business goals, engineering debt, legal compliance and competitive trends impact product management plans to field profitable products. Show less Promoted to team lead and functional coordinator of a group of 5-7 solutions engineers. Conducted skill assessments and provided guidance to upper management on personnel development. Trained new team members during on-boarding and mentored existing team members on their more challenging technical pursuits.Expanded my own technical abilities in the areas programming, enterprise deployments and web services.Relied upon to lead special assignments when full team coordination was essential to successful execution. Examples included rapid responses to government need assessment studies and development of specialized training material for immediate on-site deployment.Same duties as Senior Technical Application Engineer with a focus on Defense and Intelligence customers. Show less Collected detailed technical requirements from customers during near- and long-term business pursuit activities. Recognized for my ability to walk into any new customer scenario and through a series of well-positioned and cumulative questions, quickly comprehend the scope of the customers problem, the resulting need, and determine the most viable solution and the next steps to getting there.Conducted on-site seminars, demonstrations and tutorials on best practices for extracting meaningful information from remote sensing data.Software prototyping during acquisition phase to identify problems and develop solutions before integration. Proposed workflows to customers prior to software delivery to minimize start up time.Post-sales technical support and troubleshooting.Trusted internal consultant and technology advocate on image quality and GIS/remote sensing integration topics.Drove product improvements by delivering customer validated feedback and shoulder-to-shoulder consultation to our engineering staff. Show less Partnered with Product Management to develop and communicate the technical value proposition for the ENVI and IDL suite of commercial software products. Technical consultant to Marketing Communications on the promotion of product value through print, online and social media channels.Created innovative workflows and use cases to demonstrate the value of our products through one-on-one customer interactions, webinars and trade show events.Worked extensively with our largest business partner on co-marketing and co-demonstration opportunities.Trained the sales force on the use and value of our products prior to product launch and throughout the product development life cycle. Show less

  • Enterprise Strategic Product Manager

    Apr 2014 - May 2015

  • Solutions Engineer, Lead

    Jan 2012 - Apr 2014

  • Senior Technical Application Engineer

    Oct 2009 - Jan 2012

  • Technical Marketing Specialist

    May 2008 - Oct 2009
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  DigitalGlobe

  Jun 2015 - Apr 2019

  Engaged with international sales account managers and sales engineers to determine customer requirements, conduct feasibility studies, scope resources and identify operational support needed to fulfill custom geospatial product solutions.Executed projects within a lightweight Agile Project Management methodology to rapidly respond to changes in customer requirements and available resources.

  • Program Manager, Commercial Partnerships and Solutions

    Jan 2018 - Apr 2019

  • Manager, Customer Success, Platform Business Capture and Growth

    Jan 2017 - Jan 2018

  • Project Manager, Professional Services

    Jun 2015 - Jan 2017
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  Amazon Web Services (AWS)

  Apr 2019 - Jul 2024

  • Principal Business Development Manager, AWS Training and Certification

    Oct 2022 - Jul 2024

  • Business Development Manager, Training and Certification

    Apr 2019 - Oct 2022
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  Urban Sky

  Jul 2024 - now

  Technical Solutions Manager