
Khaled Aljammal
Passenger Service Agent

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About me
DMO @ MDA | HSE Trainer | OSHA | IOSH MS | Safety Investigator | First Aider | GACAR & Airport Safety | Supply Chain Specialist | Risk Mgt & Analysis | Quality Mgt | Lean Six Sigma
Education

Cleveland State University
2014 - 2018Bachelor of Business Administration - BBA Operation and Supply Chain Management 3.2/4Cleveland, Ohio, United States

Cuyahoga Community College
2012 - 2013English Language English As a second Language ProgramCleveland, Ohio, United States
Experience

Havas Ground Handling Co.
Jul 2019 - Mar 2020Passenger Service Agent• Provide direct passengers services, including check-in, seat assignment, baggage checking, excess baggage collection, documentation, and travel permission checks• Passenger handling, re-routing, and the coordination of activities in the terminal with concerned departments• Airlines Systems: Atlas Global/DCS, Gulf Air/Sabre, Tunis Air & Fly Baghdad/Maestro.

ALTANFEETHI
Sept 2020 - Jun 2022Protocol Operation Supervisor• Providing safe travel arrangements, transportation, and hospitality services to the VIP members and guests at the airport's VIP lounge and keeping track of flights information in cooperation with all sectors of the airport• Handled confidential documents and maintained their proper organization• Identify and analyze the organization’s procurement needs, including goods, materials, and services required for operations

BACS Riyadh Metro Project
Jul 2022 - Aug 2024• Spearheaded the development and delivery of safety and regulatory training programs, meticulously aligned with overarching company objectives.• Administered comprehensive administrative tasks to monitor training completion and efficiently allocate resources.• Orchestrated class schedules and compiled vital statistical information, fostering a culture of continual safety enhancement.• Led incident investigations and orchestrated the implementation of targeted corrective actions.• Collaborated seamlessly with cross-functional teams to tailor safety programs to meet specific departmental needs.• Applied data analysis methodologies to drive continuous safety improvement initiatives.• Conducted thorough risk assessments and executed strategic safety measures.• Ensured the seamless integration of OSHA standards into HSE training plans.• Facilitated dynamic safety training programs custom-tailored to the unique requirements of diverse departments.• Meticulously managed training schedules, monitored completion, and generated detailed reports. Show less
Sr. HSE Trainer
Jul 2023 - Aug 2024HSE Trainer
Jul 2022 - Jul 2023

Siemens
Aug 2024 - Feb 2025EHS Specialist• Enforce corporate EHS policies across all employees and suppliers.• Prioritize EHS as fundamental to all projects and business activities.• Ensure compliance with EHS Manual/Plan and maintain accurate risk assessments.• Implement control measures and develop safe work methods for all tasks.• Report EHS performance metrics and ensure medical fitness of all personnel.• Provide induction training and ensure proper reporting of accidents and near misses.• Address safety risks and maintain high standards of order, cleanliness, and social facilities.• Conduct safety inspections, emergency training, and drills regularly.• Validate the inspection and testing of emergency equipment and maintain necessary documentation. Show less

Al-Madinah Region Development Authority
Mar 2025 - nowDestination Development Senior Specialist• Develop and implement destination development strategies.• Oversee tourism and infrastructure projects from planning to execution.• Collaborate with government agencies, private sector partners, and community stakeholders.• Conduct market research to identify growth opportunities.• Promote sustainable tourism and cultural heritage preservation.• Support marketing and branding efforts to enhance the region’s appeal.
Licenses & Certifications

OSHA 30 Hour-General Industry
Professional Development Center - Global DivisionApr 2018
Serving the Pilgrims
Ministry of Hajj and Umrah - وزارة الحج والعمرةJul 2021
DEAN’S LIST Summer 2017 Semester
Cleveland State UniversityAug 2017
Supply Chain Management Using SAP
Cleveland State UniversityAug 2017
DEAN’S LIST Spring 2016 Semester
Cleveland State UniversityApr 2016
Risk Management
Professional Development Center - Global DivisionApr 2017
DEAN’S LIST Fall 2016 Semester
Cleveland State UniversityDec 2016
SAP & Enterprice Software
Professional Development Center - Global DivisionApr 2016
Lean Six Sigma Green Belt Certification
Professional Development Center - Global DivisionNov 2017
Quality Management
Professional Development Center - Global DivisionApr 2017
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