Davies Muriuki

Experience

• 

  KCB Bank Group

  Aug 2007 - Jul 2021

  .Cisco equipment WAN and LAN configurations and architectural LLD and HLD..Cisco ISE policies (AAA) deployment to over 200branches..CUCM IPT deployment and daily management..Host to Host VPN creation in FTD firewall and end users setup..Supported over 1200 staff working from home through VPN offered through ISE with dual authentication (DUO security and later integrated with MFA)..FTD and Checkpoint firewall policies administration..SLA management for entire group with vendor to ensure PMs ,TAT ,TAC cases,Smartnet are adhered..BOM and RFQs involvement for new installations..Oracle financials IPR handler for infrastructure dept..MPLS technical setup for Kenya and S.Sudan..Execution of BGP and EIGRP protocols..Solarwinds management of nodes and automation of daily/weekly and quarterly reports..Solarwinds setup to monitor configuration changes in all branch network devices.. Huawei WiFi 6 management at head office..E-channels infrastructure support of POS and other systems offering robust HA to minimize downtime..Data center infrastructure access management..Data center failover execution member from infrastructure department..ITSM infrastructure department respondent to group tickets..Change ambassador for technology dept.Ethics champion for technology department. Show less .Member of EXCOM representing IT strategies..Member of the 2015 CMT team during the attempted coup in May 2015 in Bujumbura..Start-up member of the subsidiary in 2012..Commissioned and instrumental of executing Fiber connection from Bujumbura to Nairobi..Instrumental in drafting business case,customer journey,operational flow of the first B2C-C2B in Burundi through ECONET Telco (ECOCASH)..ATM rollout and installation of NCR software..Agency support for KCB Burundi IWACU agents..T24 first and second level support to end users..IT security custodian of KCB Burundi subsidiary..Budget formation and drafting for board presentation..CCTV system administrator in liasion with KK security.(HK vision model) and rolled out Advantage customers badge access..People management in my department through coaching, mentoring and score card appraisal..IT Helpdesk management;assigning calls,resolving calls and creating a knowledge base for end users..Instrumental in Contact center solution setup..Setup of Thuraya Satelite phones during evacuation plans in 2015. Show less -T24 Core banking system Data entry.-T24 Data Clean up from BEAM banking system.-T24 Quality assuarance on all modules (Loan modules,customer creation,signature capture,SWIFT/RTGS modules etc)-T24 End user onsite classes training of Uganda(Oasis Mall branch),Rwanda (Remera branch),Kenya (Ol kalou and Nyahururu branches).-Customer Care clerk at Nyahururu branch.-Back office posting clerk Nyahururu branch.-Bank Teller Naivasha branch.-Ag.Section Head Cash Manager.-Cash repatriation to CMU centers.-Bank Teller Nakuru Main branch. Show less

  • Network Engineer Group

    Dec 2016 - Jul 2021

  • ICT Manager Burundi subsidiary

    May 2012 - Dec 2016

  • Manager role, Network Engineer Kenya

    Nov 2011 - May 2012

  • Temenos-24 & NOBs User and System Support and Banking Operations Clerk

    Aug 2007 - Nov 2011
• 

  MUCHUNUS INVESTMENTS CO. LTD

  Jan 2021 - Jun 2024

  Managing Director

  -Founder and director.-IT consultancy services.-Affiliate marketing, videography services.(Vmix expert).-IT awareness training.-Cyber security awareness training.-IT research consultancy services.-System changeover architect.-Customer experience from IT support perspective.-Visa card onboarding process consultant.-B2C and C2B customer journey consultancy.-Innovative ideas that merge business solutions.-Motorised green vehicle enthusiast(in the process of getting a patent). Show less

• 

  Kush Bank

  Nov 2021 - Mar 2023

  Head of ICT & Innovations Kush Bank SouthSudan

  -Instrumental in upgrading infra to Windows 2016 Server.-Instrumental in launching the first mobile App for the bank in Google play store.-Instrumental in obtaining the USSD *2119# for the bank.-Deployed queue management system for the bank through ODOO.-Integrated a new middleware/ESB with core banking system that would handle and process and send to core banking system.-Deployed WiFi with seamless horizontal cover for HQ.-Deployed efficient customer deal slips in all branches.-Structured cabling for all the branches.-Deployed document management system using ODOO.-Instrumental in revamping the bank's Internet Banking.-Instrumental in revamping bank's Website.-Instrumental in deploying WFP software that would work offline to pay over 20k beneficiaries. Show less

• 

  KCB Bank Group

  Mar 2023 - Jun 2023

  Head of Information Technology
• 

  CLERGY TV

  Dec 2023 - Jun 2024

  Board Member CLERGY TV
• 

  Caritas Microfinance Bank

  Feb 2024 - now

  Head of ICT & Innovations