
Idris Apatira
Field Service Engineer

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About me
Head, Information Technology
Education

University of Lagos
2021 - 2023Master's degree Information Technology Pass
Lagos State University
2003 - 2008Bachelor's Degree Economics
Experience

SYNTAX COMPUTERS
Jan 2002 - Jul 2006Field Service Engineer• Field Services and Customer Support Services• Installation, Training, Internet Configuration and Networking• Software and Hardware Installation

ITECH NIGERIA LTD.
Nov 2006 - Oct 2009ITECH NIGERIA LTD.• Windows Server 2003 management and administration.• PC Assembling, maintenance, installation, configuration and troubleshooting.• Networking (Local and Wireless Networking), Internet Configuration of various ISPs.• Microsoft Office/Graphics/ Engineering and Networking Instructor• Client and Staff database management• Data and disaster recovery.• General Office Management.

Freelance IT Consult
Jan 2009 - Jan 2012IT CONSULTANCY SERVICES• IT Consultancy services• Corporate and Individual Training on Microsoft packages, Computer Engineering and Networking • Network Printer configuration, Operating Systems (Mac, Linux and Windows basic management)• General Business Supplies.

ARKURATE TECKNOLOGIES outsoursed of Rite Foods Ltd
Jun 2012 - nowInformation Technology Network Administrator• Hardware and General computing support services with over 100 users• Network management, Routers, Switches, Access Point, Domain Controller.• Microsoft Office 360, Microsoft Lync, GoogleApp etc• Windows 2003, 2008 and 2012 Server Installation and administration • Cisco Switches and Router configuration and management, Exchange Server, Busy Accounting software management, Microsoft office applications, Internet applications and General software issues.• Quarterly Staff training on work ethics and General computing.• Develop standard operating procedures and best practices• Negotiate and administer supplier contracts and service agreements.• Field support service for Clients and consultancy services. Show less

Rite Foods Company
Jun 2012 - nowTeam Lead, Network InfrastructureOversee technical support officers to end users to ensure smooth operations.Oversee and maintain network infrastructure and general service operations.Work closely with IT Manager, HODs and Technical support engineers to ensure reliable access to administrative systems and network based services.Ensure periodic activities are prepared for the Head, Information Technology.Perform a wide range of network administration duties including installations, debugging, maintenance, upgrades and general support for routers, switches, servers, access points, printers and general network enabled devices.Recommend new technology that benefits the employees of Rite Foods LtdEnsure backups of all server data while following all Standard Operating procedures.Rebuild network components when necessary because of network crash or failure. Update network configurations as required. Oversee Anti virus protection for all computers and servers on the networkAdminister Exchange email server for internal and external operationsCo-ordinate with the rest of the NIS team to meet the team's objectivesCreate and maintain Documentations for all processes and procedures.Proactive monitoring of all network devices, services and all services and servers using combination of tools to ensure high availability.Additional duties as assigned by the IT Manager Show less

3Line Card Management Limited
Apr 2021 - nowHead, Information Technology• Oversee the installation, configuration and maintenance ofnetwork devices and systems (Router and Switches, etc.)* Manage Virtualizations, Hypervisor, ESxi and VMware including Data center management• Provide daily/weekly report on network issues.• Plan and implement network security, including building firewalls,applying cryptography to network applications, managing hostsecurity, adding and deleting users.• Troubleshoot networks, system and applications to identify andcorrect malfunctions and other operational difficulties.• Oversee timely user notification of maintenance programs andimplement preventive measures.• Gives on-hand technical advice and help to all 3Line internal staffabout how to use various types of network infrastructuresefficiently and effectively in fulfilling business objectives.• Strategically design and implements 3Line in-house informationsystems and networked software architectures.• Maintain site licenses for the 3Line organization.• Investigates, recommends and installs enhancements andoperating procedures that optimize network availability andintegrity.• Maintain confidentiality with regard to information beingprocessed, stored or accessed by the 3Line network.• Regularly reviews 3Line network architecture for potentialproblems, and makes corrective recommendations, as well asrecommendations for improvement.• Monitors all active equipment on the 3Line network.• Maintains the secure VPN with banks.• Any other assignment as may be delegated by the Management. Show less
Licenses & Certifications

IT Information Library Foundations Certification (ITIL)
ExinOct 2014
Cisco Certified Network Professional (CCNP)
CiscoSept 2014
CCNA
Cisco
Microsoft Certified Solutions Expert (MCSE)
MicrosoftSept 2014
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