Priti Singh

Experience

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  Infinx Services

  May 2014 - Aug 2017

  SAP B1 Support Consultant

  • Upgradation & Installation of SAP B1 & SQL (different versions & patches) • Implementation of SAP B1 on the customer server & SAP Client Installations & License key generation. • Database Creation & related functional activity.(Numbering series, Tax Codes, Posting Periods) • Knowledge of DTW tool for uploading master data, campaign management.• SAP B1 component’s trouble shooting & also getting the things started whenever there is an SAP application’s breakdown.• Handling the entire support structure as well as support team.• Handling Case-log’s & Web-Ex sessions. • Delegating support work to consultants.• Maintaining all the SAP servers of different versions & patch levels & also of different SQL versions (VMware Instances) • Worked on SAP web browser settings, Mailer settings, Mobile Integration, SAP B1 Dashboard Installation & SAP Lumira Reports• For GST rollout functional changes were done in the SAP B1 system for 25 clients (setting state codes, Location setting, Numbering series, Tax Code determination, Tax Code, Freight Setting) & Web Ex session for explaining the functionality was conducted by me.• Given training to clients on Service, Sales, Purchase, Opportunity, Business Partner, Item Master Module. • Handled daily support issues of customers by taking any desk. Show less

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  Techno ERP

  Aug 2017 - Apr 2018

  SAP B1 Functional Consultant

  • Working out SAP B1 project implementation at the customer site.

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  Compuage Infocom Ltd

  May 2018 - Mar 2022

  PreSales & Renewal Executive

  • Empowering the Channel Partners with SAP B1 product specifications & enabling them with technologies that help them for closure. • Giving training to the PAN India internal sales team.• Giving Demo to customer & doing POC.• Helping the partners by giving them L1 & L2 support also at times giving L3 level support directly to the end customer by taking remote session when the partner is new. • Handling Customer AMC Renewal , licenses, SID’s, caselog & incident details, products technical documents. • Assisting the new SAP B1 Partners to get their partnership complete by coordinating with the SAP B1 regional CSM also handling customer novation from one partner to other. Show less

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  Ingram Micro

  Mar 2022 - now

  • Reseller/Partner activation across varied cloud (IaaS, SaaS) products portfolio.• Managing New Partners, Existing Low Tail Partners, WinBack Partners for Business & Product Depth/Expansion.• Driving out GTM's with the partners. • Partner Onboarding for Cloud Market Place (CMP)• Cross Selling & Upselling Cloud products to customers.• Lead Generation for SaaS products.

  • Partner Account Manager

    Mar 2023 - now

  • Sr. Associate Professional Sales

    Mar 2022 - Apr 2023