Fiona Yue

Experience

• 

  Show Choir Hong Kong

  Jan 2010 - Jan 2015

  Member

  As a Show Choir members of Show Choir Hong Kong to preform time to time in different showcase, which was a part of the vocal program in Red Vocal Academy.

• 

  I.T

  Sept 2014 - Jan 2015

  Part-time Sales

  • Offered face-to-face advice to customer on store products.• Managed the shock of products.

• 

  Eslite 誠品

  Sept 2015 - Apr 2016

  Shop Assistant

  • Customer Serving• Dealt with the customers enquiries by telephones or face-to-face

• 

  Hong Kong Youth Hostels Association

  Sept 2015 - Jan 2016

  Student Helper (PR & E-marketing Team)

  It was an internship which assign by school. I was the team leader of the sub-team, PR & E-marketing team. Our team duties included press release writing, media pithing and event promoting etc.

• 

  LA2Style

  Jul 2016 - Jul 2017

  Marketing Assistant

  • Video and photo editing.• Basic graphic designing.• Blogging and creative writing.

• 

  Cathay Pacific Airways

  Aug 2017 - Jan 2019

  Customer Service Officer

  • Provided multilingual support to passengers across ticketing, check-in, and boarding• Managed service situations calmly and professionally• Supported frontline operations in a fast-paced international settings• Worked in a fast-paced, international environment with a focus on care and communication

• 

  Self-employed

  Jan 2018 - now

  • Freelance Photographer

    Aug 2024 - now

  • Voice Over Artist

    Jan 2018 - now
• 

  USANA Health Sciences

  Jun 2019 - Mar 2020

  Sales Executive

  • Created promotional content including graphics and short videos• Assisted with customer engagement, campaign communication, and event logistics• Supported branding efforts during new product launches

• 

  Office of Mr. Ng Cheuk-ip, Eastern District Councilor

  Apr 2020 - Jul 2021

  • Organized 15+ local events for 1,000+ residents• Delivered communication support and referrals to individuals and families• Developed digital outreach and implemented SEO for service awareness • Daily office operations.• Community service and event organization.• Digital marketing and design.

  • Community Engagement Manager

    Nov 2020 - Jul 2021

  • District Councillor’s Assistant

    Apr 2020 - Nov 2020
• 

  ISS Facility Services UK

  Dec 2021 - Feb 2023

  Community Placemaker

  • Working on-site at EY London office• Designed hybrid staff events and internal communication campaigns• Supported office experience operations and employee engagement strategies• Curated small-scale experiences to promote workplace wellbeing and connection

• 

  Team London Bridge

  Feb 2023 - May 2024

  Events and Promotions Executive

  • Coordinated and delivered 100+ events, including cultural festivals, markets, and exhibitions• Created promotional materials and digital campaigns to support event outreach• Engaged local communities and businesses to increase participation• Received positive feedback from partners and audiences for clarity and coordination