
Navin Kumar
Consultant

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About me
Customer Success Manager at Responsive | Customer Retention | Onboarding | Product Adoption | SaaS Enthusiast
Education

IE Business School
2019 - 2019Sales, Distribution, and Marketing Operations, General
Anna University
2013 - 2016Bachelor of Engineering - BE Computer Science
Directorate of Technical Education
2009 - 2012High School Diploma Electrical and Electronics Engineering
Experience

Sutherland Global Services
Apr 2016 - Sept 2016Consultant
Nokia siemens networks
Sept 2016 - Nov 2016Intern Trainee
Vembu Technologies
Aug 2017 - Dec 2019Account Manager - Channels
Sept 2018 - Dec 2019Inside Sales Representative
Aug 2017 - Sept 2018

Testsigma Inc
Dec 2019 - May 2021Sales & Customer SuccessAgile and DevOps have made Continuous Testing essential. Yet, software testing is still dominated by legacy tools and outdated processes-which don’t meet the needs of today’s digital transformation initiatives.We at Testsigma help to Test Web, Mobile Apps, and APIs continuously @ DevOps speed! Testsigma is a Cloud-Based Automation Testing Tool for Continuous Testing in Agile & DevOps. Build stable and reliable tests faster using simple English and speed-up the execution and maintenance of automated tests using AI. Show less

Animaker Inc.
Jun 2021 - Feb 2022Prouduct Consultant - EnterpriseMarketing, Learning & Development, Human Resource teams have made Content(Videos, Decks) creation essential. Still creating videos are dominated by Legacy tools, which involve Technical expertise and hours to create contents, which is the manor pain point of Content creaters.We, at Animaker, help the Content creation teams to create Animated videos in minutes. Animaker is a DIY Content creation platform. Animaker Enables users to create animated videos using pre-built characters and templates. Show less

Responsive
Feb 2022 - nowCustomer Success Manager
The Customer Success Association
Jan 2024 - nowMember
Responsive
-Customer Success Manager
Licenses & Certifications
- View certificate

Channel Management and Retailing
IE Business SchoolSept 2019 
CCNA
Cisco- View certificate

Building Rapport with Customers
LinkedInApr 2023 - View certificate

Sales Channel Management
LinkedInMar 2019 - View certificate

Online Marketing Fundamentals
EMarketing Institute - View certificate

Sales Management - Business Ethics and Sales
Alison - Free Online Learning - View certificate

Inbound Certified
HubSpotSept 2017 
VMware Sales Professional - Server Virtualization
VMwareSept 2019- View certificate

Six Sigma Yellow Belt
SMstudy - Global Accreditation Body for Sales and Marketing Certifications - View certificate

Certified Corporate Sales Associate
SMstudy - Global Accreditation Body for Sales and Marketing Certifications
Volunteer Experience
Active Duty
Issued by Bhumi on Apr 2018
Associated with Navin KumarMember
Issued by IAENG on Jan 2019
Associated with Navin KumarStudent Mentor
Issued by Chennai Volunteers on Oct 2017
Associated with Navin Kumar
Languages
- enEnglish
- taTamil
- teTelugu
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