George Daniel Preda

Experience

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  Bit-Soft

  Sept 2009 - Mar 2010

  Hardware Engineer ◆ Technical Department

  • Responsible for solving hardware and software problems for Point Of Sale (POS) Systems (expl: Micros); • Record the problems in the ticket based software system and solve the assigned tickets;• Emergency field interventions and troubleshooting on client sites in Romania;• Offer support for solution implementation within projects on client sites (systems installation and configuration, personnel training and post go live support);• Perform fiscal printer setup and seal in accordance with Romanian law. Show less

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  Enel

  Apr 2010 - Mar 2017

  Operational Role▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• Manage the relation with Business, being a unique point of contact, and handle defects or change requests related to the Metering Device Management System (based on Oracle DB);• Coordinate the ICT team (developers, testers, third party resources etc) and monitor end to end the business request in order to ensure the successful resolution/delivery.Projects▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• Implementation of a new Meter Data Management SystemIT environment▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• The IT System for Meter Data (Measurements) Management is based on Oracle DB• Control-M is used for job scheduling and automation in accordance with business logic and business deadlines, • Tools: ClearQuest, PL/SQL Developer, FileZillaBusiness environment▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• Energy Distribution is part of the core Business of the Group• The electric power distribution system contains energy meters (eg. smart meters) which measure the energy in different points of the grid (from Power Plant premises to domestic customer premises)• Metering Department is responsible for the management of meters’ measurements• The role of IT in Metering is to ensure the acquisition, correction, validation and publishing of the measurements through operation, maintenance and development of corresponding IT Systems.• The parties which depend on these critical information in Italy are the wholesale energy market actors: producers, distributors, traders, the high voltage national grid (TERNA) and the national energy regulator (GSE). Show less In 2013 I moved to Enel Headquarters (Rome office) in ICT/Business Relationship Management/Global Coordination Unit where I performed the following main activities:• PMO Innovation Program• Datacenter Assessment• KPI AssessmentPMO Innovation Program▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬The Innovation Program was a collection of digital initiatives (PoCs, Pilots and Studies) based on the trends of the digital world today: mobile, social, cloud and big data (or, how Gartner calls them, “The Nexus of Forces”). My role within the Program was:• Performed program and project planning;• Implemented and managed reporting cycle;• Identified project benefits and defined and measured project KPIs; • Performed cost/benefit analysis;• Developed strong stakeholder relationships across the Program.Datacenter assessment▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• Performed the assessment on Romanian and Russian Datacenters and defined the actions to optimize spending and improve datacenters performance and availability;• Coordinated the overall activities: hardware and application assessment, application ranking/impact on business, economical assessment in collaboration with Planning & Control Team, evolution scenario.KPI assessment ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬• Performed KPI gap analysis and conducted the assessment of the IT Systems and Processes in East Europe Region with the aim to implement the new defined Global ICT Strategic KPIs;• KPIs related to Quality of Service and to Robustness & Compliance of ICT Services. Show less Main activities:• Project management and coordination reporting directly to Head of IT Infrastructure & Operations• Involved in global projects unfolding in Russia and in local projects in Russia (part of them are listed below)Projects and activities▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬►VoIP ProjectMy main activities within the Project were:• Benefits and economic evaluation of the project (investment memorandum)• Risk evaluation of the project (risk matrix)• Performed project planning, monitoring and reporting• Ensured and updated project documentation (SharePoint - Project Repository)►Global Voice Tender• Focal point in Russia, coordinating the local team and performing the AS-IS assessment in Russia;►Network Assessment and UC&C Envisioning for Eastern Europe Branches►Printing Services Renewal -The scope of this project was to implement a new contract for printing in Russia.• Cost analysis and services comparison (current supplier vs. new supplier)• Refine local needs regarding printing services: number of printers, number of printed pages per year, in situ personnel from supplier side, additional services• Interface with the supplier in the negotiation process and keep track of the open points and their resolution►Remote office setup - The scope of this activity was to setup the infrastructure, IT services and maintenance for a new office. • Contribute to refine the business requirements• Member of the IT design team: defining IT Infrastructure and services• Overall budget estimation►Access management process definition – I designed the access management process for a global system►Electronic Document Management System Project - The scope of this activity was to implement an automated Electronic Document Management System (EDMS) for Financial Processes in Russia. • Clarify and agree the business requirements• Evaluation of potential solutions• Planning►Other activities• Upgrade server hardware• Firewall renewal• Helpdesk assessment • Datacenter audit Show less Main activities:• Provided helpdesk support for all Enel employees from Romania either by telephone, remote/electronically or face to face• Managed end-to-end the resolution of the problems and performed detailed problem analysis (in coordination with other it support lines)• Record each problem in the Helpdesk Software• Hardware and software installation, configuration and troubleshooting• Handling problems as: PC hardware/software problems, network problems, user/account problems, access to shared network resources etc• Asset management• Responded promptly to customer requests focusing on customer satisfaction• Knowledge transfer and eased integration in the team for newcomers Show less

  • IT Business Analyst ◆ Demand Management ◆ Business Relationship Management

    Mar 2015 - Mar 2017

  • PMO ICT Innovation Program ◆ IT Strategy Analyst & Promoter

    Oct 2013 - Feb 2015

  • PMO ICT Infrastructure Projects ◆ IT Specialist

    Mar 2012 - Sept 2013

  • System Engineer ◆ Customer Service Specialist ◆ Helpdesk Officer

    Apr 2010 - Feb 2012
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  Kiwi Power

  Mar 2018 - Aug 2021

  • Market Entry and Operations Manager

    May 2021 - Aug 2021

  • Senior Operations Analyst

    Mar 2018 - May 2021
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  Limejump

  Sept 2021 - Mar 2023

  Product Owner
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  Shell

  Apr 2023 - now

  Product Manager