Delaney D.

Experience

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  Lenoir-Rhyne University

  Aug 2014 - Dec 2014

  Resident Assistant

  Job tasks included rounding halls on a nightly basis, performing routine room inspections for alcohol, illegal drugs, and other non-regulation items, planning welcome activities and events, decorating halls and dorm doors, performing room changes if necessary, working out issues amongst roommates, and enforcing curfews and visiting hours.

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  AdventHealth

  Feb 2015 - Oct 2016

  Job tasks included scheduling walk-in patients, scheduling patients over the phone, working out scheduling conflicts with modalities, patients, and doctor’s offices, scheduling appointments with Florida Hospital’s cancer institute research studies, and scheduling faxed orders in a timely manner. Job tasks included cleaning and properly storing transportation equipment, transporting patients to and from rooms, surgical floors, and testing sites using transportation equipment, training new employees on procedures, expectations, and Florida Hospital employee regulations, and dispatching calls to available patient transporters. Promoted to Emergency Department patient transporter in December 2015.

  • Scheduler

    Feb 2016 - Oct 2016

  • Transporter

    Feb 2015 - Feb 2016
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  Mary Jane's Jewelry

  May 2016 - Apr 2017

  Assistant Manager

  Job tasks included opening and closing the store two days per week, assisting customers with purchases, cleaning jewelry cases and store, greeting customers as they walk in, polishing silver jewelry, re-organizing jewelry displays for sales, etc., educating customers on brands and materials, and helping customers make informed decisions on potential purchases. Promoted from retail sales associate to assistant store manager in August 2016.

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  Vail Resorts

  Dec 2016 - Apr 2017

  Ticket Sales Associate

  Job tasks include educating customers on pass products, performing transactions for customers purchasing day passes, usage of and proficiency in Guest Connect and Resort Point of Sale computer applications, assisting guests in retrieving online orders, handling cash transactions, providing excellent customer service, and providing information to guests regarding gondolas, chair lifts, and mountain terrain. Promoted to merchant pass coordinator in January 2016.

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  Vail Resorts

  Nov 2017 - Mar 2020

  Job tasks include performing a randomized annual audit each winter on local businesses participating in the merchant pass program, documenting all contact between business managers and merchant pass coordinator, responding to emails and voicemails in a timely, professional manner, training ticket sales staff on the types of merchant passes available for purchase and their associated benefits, training ticket sales staff on how to properly sell the merchant passes, keeping ticket sales staff up to date on any changes or additions to the merchant passes for sale or the program itself, maintaining weekly communication with office manager to establish goals and deadlines. Show less

  • Merchant Pass Coordinator

    Jan 2016 - Mar 2020

  • Product Sales & Services Associate

    Nov 2017 - Apr 2018
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  Town of Vail

  Mar 2018 - Feb 2021

  Library Associate I

  Job tasks include issuing library cards to new patrons that live and work within Eagle County, checking items in and out, weeding items that no longer circulate, de-newing items, shelving books and ensuring books are located on the correct shelves, processing new items for circulation, writing monthly e-newsletter, repairing damaged items, linking new items to acceptable digital records, completing incoming and outgoing courier throughout the work week, keeping library clean and tidy, providing excellent service to patrons, handling cash payments for the purchase of books from the Friends of the Library book sale nook as well as for the payment of fines, posting to library’s social media pages, assisting with story times and other children’s programs, establishing programs and events for local teens, and assisting patrons in the usage of computers, printers, scanners, and other technological devices. Show less

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  St. Clare of Assisi School

  Apr 2018 - May 2019

  Job tasks include communicating with full-time teachers when called into substitute teach in order to acquire information on lesson plans, arriving early to classroom to gather necessary materials for instruction and to greet students, informing students of the class schedule as they settle in, establishing expectations of behavior in the classroom, bringing their attention back to the teacher and the lesson if they become distracted or talkative, leaving notes for the full-time teacher if necessary, thanking the students for their time, and dismissing them when the class period is over. Promoted to part-time instructor in August 2018. Show less

  • Middle School Teacher

    Aug 2018 - May 2019

  • Substitute Teacher

    Apr 2018 - May 2019
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  Fjällräven

  Nov 2019 - Oct 2020

  Retail Sales Supervisor

  Job tasks include cleaning up the store, buffing clothes and items, preparing the store for opening and closing, greeting customers as they walk in and thanking them as they leave, assisting customers with transactions and returns/refunds, answering questions about products, educating customers on the brand and its global impact, supervising and leading associate employees, adhering to the brand’s promotions and discounts, restocking items on the floor and in back stock, continually improving product and materials knowledge, etc. Promoted from retail sales associate to retail sales supervisor in February 2020. Show less

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  Library Systems & Services, LLC

  Feb 2021 - Aug 2021

  Youth Services Librarian

  Job tasks include developing educational and entertaining in-person and virtual programming for ages 0 to 18, facilitating engaging events for families in the community, maintaining lively and fun weekly storytimes for babies, toddlers, and preschoolers that will foster a lifelong love of reading and learning, continuing education by attending career webinars weekly, regularly attending outreach events to support the community and represent the library system, posting and sharing monthly work schedules for library staff, educating the community on library services and programs, keeping a record of program attendance for library statistics, assisting the library’s Teen Ambassadors in earning volunteer hours needed for their college applications, supporting the Osceola Library Youth Team and working with them in a cohesive, collaborative manner, developing and designing take-home activities for children and families, collaborating with community organizations and local businesses, participate actively in establishing successful Summer and Winter Learning Programs and other reading challenges, etc. Show less

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  Coeur d'Alene Public Library

  Aug 2021 - Jul 2022

  Children's Library Supervisor

  Job tasks include effectively leading and scheduling a team of 16 circulation clerks (8 of whom are direct reports) and split their weekly shifts between the upstairs Adult and Young Adult Libraries and the downstairs Children's Library; developing and conducting engaging in-person and virtual weekly story times focused on early literacy practices; developing Children's Library Easy Fiction, Easy Reader, Playaway, Wonderbook, Audiobook, Nonfiction, Foreign Language, Braille & Dyslexia Text, Juvenile Fiction, DVD, and Graphic Novel collections; developing engaging weekly STEM programming for children ages 6 to 12; corresponding with parents and caregivers as well as local educators and programming partners; scheduling and leading school visits and library tours; working collaboratively with the library's outreach team; bringing awareness to a wide variety of holidays, celebrations, and initiatives through dynamic book displays; leading the library as part of a 4 member supervisory team including the library's director; regularly attending board of director meetings at the library; leading once monthly circulation and all staff meetings in collaboration with the reference and circulation librarians; submitting programming statistics and board reports to library director; performing bi-yearly evaluations for direct report circulation clerks; meeting regular milestones in accordance with yearly acquisitions and programming budgets; working collaboratively with the Technical Services Department to repair or replace damaged materials as well as process new ones; weeding the collection regularly to create space for new materials and provide items for the Friends of the Library Bookstore; writing and submitting grants to various funding opportunities; participating in continuing education opportunities by regularly attending webinars and online courses; etc. Show less

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  Harris County Public Library

  Sept 2022 - now

  Branch Manager at Jacinto City Branch Library with Harris County Public LibrarySupervise staff and volunteers and coordinate workflow for effective service deliveryTrains, coaches, mentors, schedules, and evaluates staff performanceWork effectively with the Library Friends group and cultivate relationships with other community groupsIdentifies library needs in the community; sets priorities for the library and departments, aligns them with the system goals and community needsExplain and administer library policies and proceduresDevelops and manages the branch's planned expenditures, including gift funds, when applicableManage collection maintenance and promotion of the branch collections through selection, weeding, and displaysPromote teamwork and cooperation through productive interactions with colleagues at other branches, Library Administration, and Library CirculationPrepares reports and compiles and analyzes branch statistics as neededAttends staff and administrative meetings, activities, and/or professional conferences, and actively serves on committeesOther duties as assigned Show less Assistant Branch Manager at the Parker Williams Library Cultivates cooperative relationships with external stakeholders and actively participates in outreach to the community, Organizes library programming and displays for youth services and the branch, Provides direct supervision and management of the assigned staff, establishes goals and priorities, Supervises the library in the absence of the Branch Manager, Identifies needs of the community and presents recommendation to the Branch Manager, Assists with action plan(s), Implements knowledge of current library trends in services and programs, Contributes to the development and maintenance of the library collection Show less

  • Branch Manager

    Aug 2023 - now

  • Assistant Branch Manager

    Sept 2022 - Aug 2023