Daniela Plotini

Education

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  Inseta

  -

  NQF4

  I am a FAIS accredited and RE compliant customer experience specialist , with 17 years experience within the short terms Insurance industry.Customer satisfaction and complaint resolution is my forte. I am passionate about customers and believe it is absolutely fundamental any business adapts a customer centricity culture. I take great pride in delivering exceptional customer service, and assisting new and existing staff members by aiding them with the knowledge and skill in developing… Show more I am a FAIS accredited and RE compliant customer experience specialist , with 17 years experience within the short terms Insurance industry.Customer satisfaction and complaint resolution is my forte. I am passionate about customers and believe it is absolutely fundamental any business adapts a customer centricity culture. I take great pride in delivering exceptional customer service, and assisting new and existing staff members by aiding them with the knowledge and skill in developing their personal growth within the diverse world of customer service.I enjoy researching new training and technology methods that improves both our customer and internal customer’s experience. Show less

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  Damelin

  2000 - 2001

  Secreterial and MS office