Rap Castro

Experience

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  Ayala Land, Inc.

  Apr 2009 - May 2012

  Business Process Analyst

  Co-leads initiatives following the 6 Sigma approach of Define, Measure, Analyze, Improve and Control (DMAIC)Implemented Process Standardization and Systems Improvement in Makati Development Corporation's (MDC) Asset Management Group. Achieved 10% improvement on Cost Avoidance from different Project Sites nationwide - measured in Php (Gross) from successful asset transfers.Provided process-related support and recommendations to Ayala Land Inc.'s Construction Management Group's Quality Assurance & Control Team which resulted to achieving 99% rate for the Zero Punchlist Program.Established linkages and finalized engagement models among cross-functional departments within the Construction Management Group to achieve seamless execution of process improvement initiatives. Includes standardization of regular reports, templates and process metrics. Show less

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  Smart Communications, Inc.

  May 2012 - Sept 2019

  • Standardized processes within SMART’s Network Operations group by aligning them to widely used telco frameworks such as eTOM. The calibrations made to the existing processes were implemented usingindustry best practices while each having its defined and agreedperformance metrics, ensuring process efficiency and compliance amongall departments involved. The overall standardization constitutes process documentation, definition of engagement model between departments involved, nationwide process cascades and post-implementation audit.• Implemented group-wide continuous improvement initiatives and projects targeting majority of Network Operations’ top objectives onreducing cost, maximizing existing resources and increasing awareness and compliance to company policies. All of which were accomplished through the use of process management and 6 Sigma Methodology (Define, Measure, Analyze, Improve and Control).• Trained different departments in the Network Operations on 6 Sigma Methodology during the course of DMAIC implementation. Show less

  • Senior Process Specialist

    May 2012 - Sept 2019

  • Sr. Process Specialist

    May 2012 - Sept 2019
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  Airfreight 2100, Inc. (Air21)

  Nov 2019 - Sept 2021

  Head - Operational Excellence
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  2GO Group, Inc.

  Sept 2021 - Mar 2022

  Transport Planning & Data Analytics Manager
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  Schneider Electric

  Aug 2022 - now

  Project And Process Manager