Rhonda B.

Rhonda B.

location of Rhonda B.Grand Rapids, Michigan, United States

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  • Timeline

  • About me

    Customer-centered | Human Resources and Benefits Professional |

  • Education

    • Davenport University

      -
      Associate of Science (A.S.) Business Administration and Management, General

      Dean's List

  • Experience

    • Steelcase

      Jan 2004 - now

      Vendor Management; Benefits Enrollment; Team Communications Lead; Team Technology Lead; Escalated Issues Resolution/Customer Service; Company Fleet Management; Compliance (HIPAA, PPACA, ERISA, etc); Benefit Appeals; Private Exchange Outsourcing Project and other projects; Global Talent Management Continuous Improvement Community Member. • Staffing activities: Partner with HRBPs and Hiring Managers to successfully fulfill Job Postings, Job Offers, Candidate screening, Interviews, Onboarding, Reporting, Off-boarding)• myHR Customer Service: Participate in development of HRSS/myHR team. Respond to customer inquiries accurately and timely. Employee Relations; Human Resources Events; Performance Management; Policy Development and Implementation; Leadership and Employee Development; Job Postings; Candidate screening; Interviews; Onboarding; Reporting; Misc. HR Activities

      • Benefits Analyst/Consultant

        Jan 2012 - now
      • Human Resources Specialist in HR Shared Services (HRSS)

        Jan 2009 - Jan 2012
      • Human Resources Generalist

        Jan 2004 - Jan 2009
  • Licenses & Certifications

    • Society for Human Resources Management Certified Professional (SHRM-CP)

      Society for Human Resources Management (SHRM)
      Dec 2015
      View certificate certificate
    • Mental Health First Aid USA

      National Council for Behavioral Health
      Aug 2017
    • Professional in Human Resources (PHR®)

      HR Certification Institute - HRCI
      Dec 2003
      View certificate certificate
  • Volunteer Experience

    • Tutor

      Issued by Grand Rapids Public Schools on Oct 2017
      Grand Rapids Public SchoolsAssociated with Rhonda B.
    • Volunteer

      Issued by Heart of West Michigan United Way on Jun 2004
      Heart of West Michigan United WayAssociated with Rhonda B.