Kyle Fiore

Experience

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  Marble Slab Creamery Catering

  Dec 2014 - Aug 2016

  Catering Team Manager

  - Responsible for overseeing and directing catering staff, including oversight of all off-site efforts in line with large catering events throughout the Carolinas.- Schedule coordination, transportation logistics, setup, and breakdown as well as oversight of up to 8 staff members and liaison with the client during the event(s).- Manage between 3 and 6 catering events a day.

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  Tilt.com

  Mar 2015 - Jun 2017

  Team Lead

  I managed a team of ambassadors at The University of North Carolina at Greensboro in promoting and implementing Tilt.com into our campus and community for everyday use. I connect local businesses with Tilt.com to create partnerships.

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  Charlotte Eagles

  Jul 2016 - Aug 2016

  Shadowing

  I assisted the head Athletic Trainer in administering strength and conditioning exercises, teaching injury prevention, as well as performing injury assessment and treatment.

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  Greensboro Country Club

  Aug 2016 - Jun 2018

  Tennis Staff Manager

  -Managed schedules, accepted time off requests, and found coverage for short shifts.-Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as preventing waste.-Trained and mentored new employees to maximize team performance.-Responsible for providing health and fitness services to country club members.-Organizing tennis and fitness center lessons and clinics.

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  University of North Carolina at Greensboro

  Aug 2017 - May 2018

  Spartan Sports Link Production Crew

  Production crewmember working with the Socon Digital Network and ESPN3, I am responsible for the setup and tear down of equipment, producing graphics, replays, camera work and post-production, as well as shadowing the technical director.

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  WeWork

  Jun 2018 - Jun 2023

  - Oversee & manage daily operations & occupancy of a 96,714sf asset.- Lead, consult, & assist the global learning team & their key stakeholders in the creation and development of company-wide learning initiatives, processes, resources, and rollouts. - I've completed two years as a WeWork Learning Ambassador where I facilitate global classroom, onboarding, and up-skill sessions for all employee levels (In person & virtual). I've also coached others in this program to learn & gain confidence in facilitation skills. - Support individuals in the creation of a development plan & meaningful growth opportunities, through ongoing tailored coaching and feedback.- Leads & Participates focus groups to collect feedback on processes & projects to improve our strategies and build resources within the learning and culture function.- Consistently monitoring learning & development resources & programs for ROI.- Led multiple working groups in our Local learning Support Program. Where we built effective tools for onboarding that will strengthen the first 90 days of a new hire/promo-tee's journey- Selected for the Atlantic Revenue Committee where we created & championed a new revenue building initiative that our team's on the ground could easily implement across the Atlantic region. - Account manager to a portfolio of 130+ key accounts. Providing a world-class stakeholder journey.- Identify the needs of potential (and current) members and recommend tailored solutions.- Support the research & outreach of prospective members, giving customized tours, and following up. - Lead teams in my market to execute on their objectives as an individual and a team to reach business goals.- Responsible for strategic decisions regarding the operational, financial performance, and process optimization of the assigned location.-Assisted with the logistics, sales, & management of 5 building openings ranging from 78,000 SqFt - 133,000 SqFt Show less • Work on community initiatives designed to develop connections between members, including member introductions, event support, email, and print communications• Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location• Prepare building expense reports and budgets for Community Management review• Responsible for overall membership management, hospitality, & Solve member-related issues to ensure a cohesive community• Manage, track, & order building’s inventory• Day to day building operations and maintenance to ensure the highest level of member experience • Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience• Support the research of prospective members, giving tours, & following up• Organize the move-in and move-out schedules to minimize member issues• Enforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard• Organize the move-in and move-out schedules to minimize member issues• Conduct periodic review and revision of base building documents• Oversee the daily ordering and receipt of product from vendors• Address day-to-day landlord issues including coordinating and managing building access as necessary• Manage food and beverage offerings to ensure the quality and presentation are aligned with WeWork’s brand• Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so Show less

  • Senior Community Lead - Strategy & Development

    Jun 2019 - Jun 2023

  • Leasing Associate (Secondment)

    Sept 2022 - Dec 2022

  • Community Associate

    Jun 2018 - Jun 2019
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  WPP

  Jun 2020 - Aug 2020

  WPP NextGen Leader

  The WPP NextGen Leader Series is a 10-week virtual learning series aimed at providing opportunities for early career talent to experience WPP culture, connect with WPP leaders, and learn the business. The program provides an in-depth look under the “WPP hood” – from industry trends, marketing strategy, and data science to experience design, emerging technology and culture. Participants emerge from the program with a comprehensive understanding of WPP and the advertising and marketing industry, as well as a network of some of the most influential players within it. Show less

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  ServiceNow

  Jun 2023 - now

  • Leader & Manager Capabilities Specialist

    Sept 2024 - now

  • Program Manager - Global Learning & Talent Development

    Jun 2023 - Sept 2024