Arun V B

Experience

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  DK Agencies (Godrej Interio)

  Jun 2012 - Jan 2015

  System Administrator

  • Monitor and manage Linux and Windows Servers (Hardware profiles, Resource usage, Service status etc)• Server backup and restore• Server status reporting• Created the Forest Root domain, and a Child domain in a production environment.• DNS and DHCP setup, web hosting, Apache configuration• Firewall configuration• Managed user accounts, groups, print queues and controlling access rights using Active Directory• Site and application access monitoring and reporting• Server setup, software installation and patch updates• Keeping up IT security and confidentiality • Adding group policies• Remote sessions using Team viewer• Provided technical support for hardware/software configurations and applications.• Sharing information to team members.• Ensure that the IT system is up and running at all the times at its fullest efficiency Show less

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  Ansar Group of Companies

  May 2015 - May 2016

  IT Support & IT Coordinator

  •Managed an Active Directory site; create and manage computer, user and group accounts in an Active Directory environment•Providing Support for Print, File & Terminal Server.•Installation & Configuration of IP Phones. •Configuration of Outlook from Exchange Server for in house Emails & Out hosted Email server for external Emails. •Installation of barcode & various type printers as per requirement. •Responsible for administration of Kaspersky Administration Kit and SonicWALL firewall.•Responsible for Installation & configuration of POS system with SQL Database server.•Installation & Configuration of Cisco Access Points.•Installation & configuration of Portable Data Terminals across all branches of company.•Installation of Additional Domain Controllers, File, and Antivirus & Terminal Servers as per requirement in various branches of company.•Installation and configuration of POS System related equipment & services.•Installation and configuration of MS Dynamic Navigation Software (ERP modules) as per user requirement.•Using MS Dynamic Navigation & SonicWALL Viewpoint for IT reporting tool. •Responsible for backup of Database & other server data on day to day basis using Symantec Exec.•Perform special projects and administrative tasks as assigned.•Maintaining up-to-date documentation of network topology and It Assets. Show less

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  Mandiant (part of Google Cloud)

  Aug 2016 - Nov 2022

  • Responding to alerts from our monitoring system• Addressing emails sent into our ticketing system• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.• Planning for and responding to service Outages & other problems to reduce MTTR• Analyzing system logs and identifying potential issues with systems• Supporting a platform with potentially 1000s of Linux & Windows systems and in a wide range of environments• Applying operating system updates, patches, and configuration changes and responsibility for documenting the configuration/changes ISP management process and meeting SLAs during Outages• Working with OEM / 3rd party vendors for fault / problem resolution• Creation and maintenance of documentation including Run books• Design and document processes and procedures to automate common tasks• Run technical bridges during Major Incidents (MI) and involving appropriate teams• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

  • Technical Lead

    Jan 2021 - Nov 2022

  • NOC Team Lead

    Aug 2018 - Dec 2020

  • System Administrator

    Aug 2016 - Aug 2018
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  Google

  Nov 2022 - now

  • SRE Manager

    Jul 2023 - now

  • Technical Lead SRE

    Nov 2022 - Jul 2023