Mahmoud Abd ElHakiem

Experience

• 

  Nokia

  Dec 2008 - Jan 2011

  Radio Network Engineer

  Project 3G Mobinil projectResponsibilities and tasks- Log file analysis for 3G DT Survey and new sites acceptance.- Preparing Global weekly ,monthly and quarterly reports for Network Performance.- Clusters redesign and optimization.- Solving problems detected from the drive test team.- Responding for customer complains.- Antenna parameters redesign. `- KPIs monitoring & TOP N worst cells analysis.- 2G and 3G neighbors defining, auditing and optimization- Analyzing & reporting all sites and the regions that have customer complains- Preparation for important events.- Making Sites and Clusters Reports- 2G Log file analysis using Tems, mapinfo and Actix and preparing DT reports.- Prepare BM reports between Mobinil and other networks.- Antenna parameter redesign to solve coverage gap and avoid overlapping.- Making field optimization (Tilts and Azimuths).- Solving pilot pollution issues .- Audit tasks done by Drive Test teams to ensure high quality of services.- Handle any problems faced during working and being the focal point between Vendorcoordinator and DT teams.- Support team members technically and handling problems that may appear during the work process.- Update in details all databases related to work activities.- Meeting with the customer and determining project requirements. - Reporting progress to the customer on a frequent basis.- Log file analysis for 2G/3G DT Survey and new sites acceptance.- Solving new sites problem (low throughput , missing NBR, outgoing calls, data calls, bad coverage…etc)- Dealing with HW problems like (cross feeder , wrong tilting ,Wrong azimuth )- Solving problems detected from the drive test team.- Responding for VIP customer complains.- Antenna parameters redesign.- Preparation for important events.- Preparing the weekly & monthly improvement reports عرض أقل

• 

  Alcatel-Lucent Enterprise

  Jan 2011 - May 2017

  ProjectALCATEL-LUCENT, 3G Optimization service over ALU equipment & Nokia equipment.Togocel Project , TOGO (3G RNO consulting & Global network activities performer)Responsibilities and tasks:- Custumer interface , handeling teams work follow , interviews for new emplyees , presenting on front of topmanagement and maintain the team performance , output , spirit and cooperation.- Working on UA08 , LR13 and LR14 upgrades.- Handleing preparation of ALU to NOKIA SWAP.- New features implementation, testing including in LR13 & LR14 upgrade.- WB AMR feature implementaion.- Launching 3rd carrier sites from scratch for all Lome City.- Multi carrier preparation & implementation and putting the agreed multi carriers strategies.- PS-R99/HSPA parameters tuning and optimization trials.- Perform RF network tuning and enhance the SHO/ISHO performance.- Planning for the main 3G parameters that include: - PSC, neighbors, inter-frequency, intra-frequency and InterRAT- Responsible for the 3G Capacity planning and Network Dimensioning for Expansion and New site Including RNCsand RNC’s unit loads, BTS, CE ,IUB , Power and Traffic , XPU Utilization and Expansion Calculation- Maintain, improve and revising Radio KPIs formulas and defining new ones when needed.- Achieve & maintain target KPIs with many different challenges- Providing full analysis for any abnormalities and special problems.- Preparation of Optimization reports including post processing, dash board preparation and events analysis.- Responsible of analyzing customer complaints and closing all tickets with respect to the SLA.- Organizing the DT teams to finalize the functional and cluster acceptance documents to achieve the finalacceptance certificate and ensure that they are meeting the deadlines.- Preparing & presenting Weekly/Monthly reports to the top manegement including DT and KPI’s analysis toshow the network performance improvement. عرض أقل Mobinil Project Multi Vendor NOKIA-ALUTeam Leader (Radio Network Planning &Optimization Engineer)April 20014 till April 20153G RNP/RNO DT/Senior area owner/global team member &team leader (Radio Network Planning&Optimization Engineer)Dec 2008 till April 2014Responsibilities and tasks- Custumer interface , handeling teams work follow , interviews for new emplyees , presenting on front of topmanagement and maintain the team performance , output , spirit and cooperation.- Checking network capacity status, and perform the necessary capacity studies included but not limited (IUB, CE,Power upgrades, and features enhancements with respect of traffic growth)- New features implementation, testing including RU30 releases- Create tools (Access Macro) to reduce time for periodic works needed.- Multi carrier preparation & implementation- PS-R99/HSPA parameters tuning and optimization trials.- Perform RF network tuning and enhance the SHO/ISHO performance.- Planning for the main 3G parameters that include: - PSC, neighbors, inter-frequency, intra-frequency and InterRAT- handover, load control, packet scheduler and Admission control- Responsible for the 3G Capacity planning and Network Dimensioning for Expansion and New site Including RNCsand RNC’s unit loads, BTS, CE ,IUB , Power and Traffic Utilization and Expansion Calculation- Maintain, improve and revising Radio KPIs formulas and defining new ones when needed.- Achieve & maintain target KPIs with many different challenges- Providing full analysis for any abnormalities and special problems.- Revising Radio KPIs formulas and creating new KPIs reports.- Providing counters & parameter mapping and benchmarking for NSN counters Vs acatel-lucent counters.- Preparation of Optimization reports including post processing, dash board preparation and events analysis. عرض أقل

  • 3G RNP/RNO Consultant (Radio Network Planning &Optimization Engineer)

    Feb 2016 - May 2017

  • 3G RNP/RNO Consultant (Radio Network Planning &Optimization Engineer)

    Apr 2015 - Feb 2016

  • Team Leader (Radio Network Planning &Optimization Engineer)

    Jan 2011 - Apr 2015
• 

  Nokia

  Jun 2017 - now

  5G Responsibilities and tasks:▪ Handling the world biggest event of Hajj last 3 years in addition to other VIP events “Al Ula , Madinah Haram ,Makkah Haram and ….etc.” 3G and 5G.▪ Responsible for Madinah district with 300 5G site.▪ 5G Daily KPIs check and performance maintained and improvements.▪ Interact with Product Management and technical specialists to define and help evolve the product requirementsand architecture.▪ Audit and align IWK parameters in addition to 5G Parameters.▪ Apply trials and improve 5G drop and RACH SR.▪ Discover 5G RACH issue using KPIS and Emil trace and solve it with Car team.▪ Using 5G MUSA tool for NBR , PCI and RSI planning , check PCI and RSI collision and PCI and RSI confuse andsolve them.▪ Collaborate with Design & Verification as required to produce the Systems Requirement Specification.▪ Early trial for 5G and ENDC including anchoring , X2 definitions , IPSEC and X2Mesh troubleshooting▪ Giving inputs in terms of capacity, quality and coverage for expansion phases▪ Troubleshooting Down X2 , X2 Fails and providing resolution for all IPSEC problems▪ Setting the specific RF parameters for the site to be integrated.▪ Defining and monitoring KPIs reports on network, area and City level.▪ Testing new Hand sets coming to the market for 5G and evaluate it over the 5G network.▪ Creating technical documentation (Planning & Optimization Related)▪ Works independently with the responsibility for advanced trouble shooting and solving▪ customer request cases and reporting according to processes▪ Technical trainings and knowledge transfer to the local NPO team and customer▪ 5G features testing and validation▪ Defining and optimizing “worst objects” reports at gNB , as well as troubleshoot and recommending thesoftware changes, hardware changes or alerting O&M in case of hardware problem.▪ Troubleshooting degradation in 5G main KPIs and solve it like”5G drop , 5G addition SR, 5G accessibility, 5G Rach SR , ……etc.” عرض أقل ProjectNOKIA, Manage service Optimization Nokia equipment.Nokia-STC Project, KSA “Makkah & Madinah” Hajj event around 3Millions of Users in one Place.Managed post- optimization on +700 sites▪ Handling the world biggest event Hajj1439, 1440 and 1440 of 3M subscriber.▪ Met all monthly and final CS/PS KPI targets in all regions.▪ Apply many trials and improve the over all Network KPIs “CSSR , DCR and radio conditions”▪ Perform Neighbor plan/Audit using MUSA and Eden net tools.▪ Global Parameter Optimization▪ Cluster Optimization▪ Responsible for handling Customer Complains and providing technicalsolutions.▪ Support in the Acceptance phase from the CITC (telecom regulator) for the projectincluding field visits.solutions.▪ Detect the external interference and solve it with the concerning teams.▪ Customer interface and monthly meeting preparation. عرض أقل

  • 5G RNP/RNO Consultant (+13 years Radio Network Planning &Optimization Engineer)

    Dec 2019 - now

  • RNO Consultant (Radio Network Planning &Optimization Engineer)

    May 2018 - Dec 2019

  • RNO Consultant (Radio Network Planning &Optimization Engineer)

    Dec 2017 - Apr 2018

  • RNO Consultant) (Radio Network Planning &Optimization Engineer)

    Sept 2017 - Nov 2017

  • RNPRNO Consultant (Radio Network Planning &Optimization Engineer)

    Aug 2017 - Sept 2017

  • 3G RNP/RNO Consultant (Radio Network Planning &Optimization Engineer)

    Jun 2017 - Jul 2017