Experience

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  Roosevelt innn

  May 2013 - Dec 2019

  I improved the working process by using new strategies and made connections to a local business that reduced our inventory expenses. Also reformed the customer support which lead to an increase in our review score to 8,3/10. Using best practices our booked occupancy hit the record 4 years in a row! Managed all aspects of the front desk in accordance with hotel standards, including work schedule for staff.Managed a full-service hotel with 40 rooms, and breakfastPlanning daily operations, schedule and managed staff of 15 employeesConsistently meet and exceed revenue targetsManaged budget, payroll and capital investments in the propertyIncreased overall Quality Assurance and Guest Satisfaction resultsSystem used : InnRoad Roosevelt Inn is a medium-size hotel located in a Keystone. A tourist destination just 2 miles away from Mount Rushmore. My duties included:Cleaned hotel rooms and common areas.Operated steam cleaning equipment and floor care machines.Completed proper documentation for each finished job in compliance with residence policies.With my strong time management skills I reorganized the housekeeping process and reduced the hotel expenses in this department with %20.

  • Hotel Manager

    May 2016 - Dec 2019

  • Receptionist

    Jan 2015 - May 2016

  • Housekeeper

    May 2013 - Jan 2015
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  Rush

  Jul 2021 - Mar 2024

  In the Rush, I helped hundreds of stores to improve communications with their clients using marketing strategies and solutions. Getting more than a hundred 5-star reviews led to increasing the value of Rush as one of the best tracking apps. As a customer support agent at Rush, I helped hundreds of stores to improve communications with their clients using marketing strategies and solutions. Getting more than a hundred 5-star reviews led to increasing the value of Rush as one of the best tracking apps.

  • Brand Partnerships

    May 2022 - Mar 2024

  • Customer Success Manager

    Jan 2022 - May 2022

  • Customer Support Agent

    Jul 2021 - Dec 2021
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  Riway international

  Apr 2024 - now

  Distributor
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  Medentic

  May 2024 - now

  Assistant manager
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  Beyondcart - turns your store into a mobile app

  Sept 2024 - now

  Partnerships manager