Ashley Ferrufino

Experience

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  Target

  Sept 2018 - Sept 2023

  Service and Engagement Team Lead

  - Knowledge of guest service fundamentals and experience building a guest-first team culture- Providing guest engagement; problem-solving and resolution- Knowledge of retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies- Plan the department's daily/weekly workload to support business priorities and deliver service and sales goals- Lead a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent Show less

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  Capital One

  Jan 2024 - now

  Human Resources Coordinator

  - Provide recruiting support services per Capital One's recruiting support process, standards and systems- Ad Hoc and Power Day scheduling- Serve as primary scheduling contact for candidates and internal clients- Negotiate times and schedules to finalize candidate interviews- Guide candidates through the interview process (onsite and virtually)- Build and maintain strong relationships with recruiters, interviewers, and executive/administrative professionals- Manage confidential files and other privileged information in a professional manner- Effectively sell and represent Capital One as a top employer Show less