Experience

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  University union

  Sept 2015 - May 2019

  Marketing assistant

  • Conducted marketing research on campus through interviews and online surveys to gather a general understanding of entertainment preferences and trends among the campus community• Developed and executed marketing campaigns using guerilla marketing techniques to set ticket sales objectives for events• Monitored social media platforms (Facebook, Twitter, Instagram) to promote events to the public• Collaborated with graphic designers to develop merchandise such as shirts, hats, stickers, and posters and promoted those items on campus through tabling events Show less

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  Syracuse university recreation services

  Jan 2016 - May 2019

  • Communicated with organizations to inform, promote, book potential challenge course reservations• Developed weekly staff schedules based on scheduled programming, available personnel, and training levels• Trained incoming/current staff and provided updates on various safety procedures and facilitation techniques• Worked with office personnel and third-party vendors to purchase necessary catering, transportation, etc. • Reviewed safety waivers and reservation paperwork to ensure they were properly completed prior to programs• Facilitated high ropes, low ropes, and portable initiative activities to enhance team building skills and group development among various types of organizations• Conducted daily inspections of challenge course elements and performed maintenance as needed• Completed daily paperwork documenting checklists, operational reports, and incident reports• Served as a tour guide for university students on trips skiing, whitewater rafting, hiking etc. Show less

  • Challenge Course and Trip Supervisor

    Sept 2017 - May 2019

  • Challenge Course Facilitator & Trip Leader

    Jan 2016 - May 2019
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  Syracuse university office of residence life

  Sept 2016 - May 2019

  Main desk assistant

  • Served as a business and information center representative for all Students living in the residence halls• Maintained a professional and polite demeanor when interacting with guests• Verified, accepted, sorted, and logged all incoming and outgoing packages, mail, and newspapers• Monitored phones to assist students’ questions/concerns with exceptional customer service• Kept a detailed log of entire equipment inventory, and checked equipment in/out of the database daily• Responsible for monetary transactions such as refunds and fee payments and processed transactions into the hall records Show less

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  Su department of safety

  Sept 2016 - Apr 2019

  Residential security aide

  • Managed student access to residence halls by checking for proper identification• Kept a recorded log of guest access into the building in case of emergency• Filed nightly reports with detailed information about incidents for office staff

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  Carnival cruise line

  May 2018 - Aug 2018

  Entertainment staff

  • Worked directly with the Youth Director to provide safe, fun-filled onboard activities for all children • Facilitated onboard programming for children and interacted with parents to provide scheduling information• Maintained a safe shipboard environment through being responsible for various seaboard emergency duties

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  Su carrier dome operations

  Aug 2018 - Apr 2019

  Changeover crew and game day assistant

  • Responsible for transitioning stadium staging from one event to another by transporting tables, platforms, etc.• Assembled basketball courts, curtain areas, stages, grandstands, and locker rooms for various events• Assisted with game-day operations by ensuring a proper schedule through communicating with event leads

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  Walt disney world

  May 2019 - Feb 2023

  • managed a staff rotation of 40-100 personnel with various levels of training to assign to boats to run the operation efficiently through a cast deployment system • completed daily paperwork such as pre-opening checklists, maintenance reports, and daily recaps• maintained constant communication with management about downtimes, special events, route changes, etc.• directed 4 different routes of boat transportation to transport guests to and from the Magic Kingdom/Resorts• monitored transportation and adjusted boat routes due to weather, maintenance issues, heavy guest flow, etc. Show less

  • Watercraft Coordinator

    Sept 2021 - Feb 2023

  • Watercraft Cast Member

    Jan 2020 - Jan 2023

  • College Program Intern - Watercraft

    May 2019 - Jan 2020
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  Marriott vacations worldwide

  Jan 2023 - now

  Talent acquisition specialist

  • Supports a team of recruiters to coordinate interviews for potential candidates• Manages relocation assistance requests for internal and external hires • Communicates with new employees through the new hire welcome initiative to assist as a resource as they transition to their new role• Organizes weekly social media communications to attract talent online through platforms such as Facebook, Instagram, LinkedIn