Mariah C.

Experience

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  American Eagle Outfitters

  Oct 2013 - May 2016

  • Supervised a team of 40+ sales associates to achieve daily sales goals and credit card applications, by creating a fun and inclusive work environment.• Monitored the performance of each team member by conducting monthly touch-bases and daily check-ins, increasing overall performance by 25%.• Achieved revenue goal of $7M in 2014 through collaborative team work, sales coaching, and fostering a customer centric environment.• Attended quarterly company trainings to continuously grow and improve my leadership skill Show less

  • Assistant Sales Manager

    Oct 2015 - May 2016

  • Visual Merchandising Team Lead

    Dec 2014 - Oct 2015

  • Senior Sales Associate

    Oct 2013 - Dec 2014
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  ANN INC (Ann Taylor | LOFT | Lou & Grey)

  May 2016 - Oct 2018

  Co manager

  • Organized community events monthly to drive business growth and customer engagement. • Managed daily business operations, with a client first mentality, to maintain low overhead and ensure profitability.• Directed a team of 30+ sales leads and associates to increase sales, credit card applications, and loyalty card holder sign-ups.• Address and resolve customer issues to foster satisfaction and brand loyalty.• Developed a range of incentive programs to motivate employees and foster fun competition. Show less

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  Flywheel Sports

  Oct 2018 - Jun 2020

  Assistant Studio Manager

  • Led a weekly marketing call for the DC and Atlanta markets to streamline brand’s marketing initiatives across the Southeast.• Built partnerships with local businesses, increasing community outreach, brand loyalty, and driving membership sales.• Implemented a digital marketing strategy that increased studio‘s social media engagement by 48%, ultimately leading to an increase in member retention.• Hired, trained and developed a team of 20+ sales associates and fitness instructors, ensuring collaboration across the team Show less

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  OT Growth Partners

  Aug 2021 - Dec 2022

  Studio Manager

  • Directed a team of 12+ sales managers and associates, fostering a collaborative, flexible and productive environment to ensure my team felt supported and successful.• Increased studio’s sales by 26% through grassroots marketing, local partnerships, employee development and value selling.• Made customer retention a top priority through a member rewards program, members appreciation month, and in-studio events, ultimately increasing membership base by 33%.• Created an in-depth onboarding guide to streamline employee training and development that is utilized in all 47 OT Growth Partner studios nationally. Show less

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  TRC Talent Solutions

  Dec 2022 - Dec 2023

  • Identified and pursued new business opportunities in the B2B market through industry networking, cold calling, cross-selling, and implementing new and effective marketing tactics. • Cultivated and maintained strong relationships with key stakeholders, including C-level executives, industry partners, and potential clients, building trust and securing long-term partnerships. • Successfully managed 25+ client accounts, improving client satisfaction, retention, and loyalty.• Consistently exceeded sales goals, surpassing 140k in gross profit within my first year with the organization. Show less

  • Business Development Manager

    Sept 2023 - Dec 2023

  • Sales Development Representative

    Feb 2023 - Sept 2023

  • Recruiter

    Dec 2022 - Jan 2023
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  Center for Creative Leadership

  Dec 2023 - now

  Client Development Account Manager