Experience

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  American express

  Jan 1994 - Jan 2002

  Technologies
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  Brookfield relocation inc.

  Mar 2004 - Dec 2013

  Relocation consultant

  • Responsible for file management of Government Relocations• Manages all activities, including those performed by third party suppliers related to the transfer process• Provides continuing advice and support to both client and transferee’s, maintaining regular contact throughout the Relocation• Manage Relocating employees on all aspects of their move, including but not limited to buying and selling their home• Counseled to Clients benefits and executed their policy • Exceeded expectations with over 2 years of 100% survey results from my Customers. Show less

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  Brps title llc

  Jan 2015 - Nov 2017

  Us government quality assurance director

  • First point of Contact for escalated issues from external Client. Responsible for escalation communications 24/7.• On Site Liaison for 3rd party via BRPS Title. • Ensure Clients receives timely responses to questions and concerns. • Working knowledge of Title Commitments, Equity Calculation and Closings• Manage and Maintain record of all service delays and errors. Report created daily for Executive Management. • Conduct random service checks with internal and external customers • Maintain excellent working relationships with internal employees to ensure client satisfaction • Create and Manage programs such as, Employee Rewards Programs and Employee Marketing Campaigns and special Client events Show less

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  Bgrs

  Nov 2016 - Nov 2017

  Relocation consultant
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  Graebel companies, inc.

  Nov 2017 - Jul 2020

  Executive relocation consultant
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  Crazy goats ice cream treats and nitro floats

  Jul 2020 - now

  Small business owner

  I am excited to share my upcoming business soon! It is still in production, but will be amazing!