Nancy Jain

Experience

• 

  Jal Labs Pvt. Ltd.

  Jun 2015 - Jul 2015

  Marketing

  Product- Page00Worked as an intern in management and marketing team. Organised several workshops and an online contest for students to get acquainted with page00.com.

• 

  Zettata

  May 2016 - Jun 2016

  Data Analyst Intern

  • Analyzed customer data of three leading e-commerce marketplaces using statistical techniques and data visualization • Predicted customer behaviour and related searches for customer queries for search engine optimisation • Tools used are Excel,PostgreSQL • Calculated different search quality metrics on a daily basis to gauge the effectiveness of services provided

• 

  Voonik Technologies Private Limited

  Jun 2016 - Jul 2016

  Data Analyst Intern

  Developed segments of customer, based on purchase data and revenue generated for a consecutive period of six months, to help with customer retention strategies.Platforms used: RStudio, SQL,Excel

• 

  Affine Analytics

  Jun 2017 - May 2018

  Analytics Consultant

  1.Prepared adhoc business reports, deck and, conducted comprehensive analysis which requires quick turn around time and provided recommendations to senior executives2.Developed a framework to analyze KPIs that drive and impact sales of the console and game. Enabled scenario analysis to help generate extensive business insights for the sales and marketing teams of the client to drive business and collaborative decisions3.Developed statistical models to predict sales of products of one of the leading gaming companies in R Studio and achieved an accuracy of more than 80%4.Optimized Marketing Budget Allocation to the games was devised based on ROI generated on different spends by using GRG non-linear optimization technique5.Platforms used: Python and related libraries(Numpy and Pandas), R Studio, SQL, Excel Show less

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  American Express

  Sept 2018 - now

  Designed Credit Bust Out systematic controls across lending and charge card portfolios for proprietary global consumers and small businesses using risk model scores, merchant data, credit bureau, payments, spend, application data, demographics, and external data vendors, leveraging SQL and python.Defined business strategies and processes (platform build to support strategies, clear operation procedures, enhanced communication strategies for customers) to reduce credit default losses while maintaining customer experience Show less

  • Senior Manager

    Oct 2024 - now

  • Manager - US Corporate New Accounts Credit Risk Strategy

    Aug 2022 - Sept 2024

  • Assistant Manager - Global Credit Bust Out Customer Management Risk Strategy

    Sept 2020 - Jul 2022

  • Analyst - Global Merchant Risk Strategy

    Sept 2018 - Aug 2020